Horizon Satellite LLC — Local services in Homer

Great customer service! Only regret is I had to use tech support shortly after install due to the internet dropping but even though it was 10pm I was still able to find a number and get ahold of someone that knew what they were doing and fix the problem promptly. With NO digging through the abyss of the innterwebs for a number to call or being forced through endless phone promts to reach a customer service representative that forwards you to the tech guy that says his manager has to handle it.. NONE of that nonsense, and it was refreshing. It also hasn't dropped internet sense so they actually fixed the issue. Significant improvement over other internet...

Horizon Wireless was fabulous to work with in our new home. The front office staff was considerate, helpful and knowledgeable. The technician support on the phone which is 24/7 hour service was excellent. We decided to move our existing router and modem, and the technician was polite, considerate, knowledgeable , and answered each of my questions throughly. I have never had service like this from any other wireless company. Call them if you want amazing service both technical and of course high speed internet which works beautifully. Thank you Horizon Wireless for giving customer service which made me want to...

We have had several people contact their IT support multiple times with zero return calls. I have tried to email them through their website and it won't go through. I call their IT support line again and it tells me to hit #1 if I want to speak with someone, so I hit the #1 and it tells me that's an invalid entry and that it's disconnecting. I have no idea what is going on with Horizon but this type of service is horrible and...