Jill and Sarah helped me use my $5.00 birthday coupon, and I cannot say enough how super they are! Jill and Sarah waited patiently while my coupon was stuck in my ☎. My ☎ decided to move slow as sometimes phones do. We finally found the coupon and used it. In addition to having an awesome staff, it is possible to safely try on shoes here. Shoes that have been tried on are placed in a special area. Then, the shoes go back to be sanitized after ever person that tries them on. You can definitely feel secure about shopping at the Waterfront DSW during the pandemic. I went back to DSW yesterday to use my Birthday Coupon for this year and they are...
Read moreI was shopping at the Waterfront store in Homestead PA with my elderly mother who has difficulty walking I would just like to mention that the sales associates Beth went the extra mile assisting us. Ann and the other sales associates a gentleman was very helpful and provided excellent customer service. I haven't had the opportunity to shop at that store but they have a wonderful selection the only difficulty I had was trying to narrow down my choices and I will continue to shop there. I think they have the best selection in Pittsburgh. I would highly recommend...
Read moreI just returned four pair of shoes at DSW in the waterfront. I walked over to the service desk was never greeted put the shoes down, was asked if it was a return I said yes. I was never asked if I wanted to look at any other shoes to exchange. Or how I wanted refunded. The associate JD464261 never even acknowledged us by saying hello, howCan I help you, or at the end of the track transaction, even said have a nice day. Poor poor customer service will never...
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