We booked the 100-minute guest special as Time Share guests, and the massage techniques were excellent. I chose Swedish relaxing massage. My companions chose a combo massage. We were all VERY satisfied with the massages. The atmosphere needs improvement. It is not very "spa like" except for piano music. The room was satisfactory, but the Timeshare needs to improve the atmosphere of the area, hallway leading to massage room, etc. It smelled a bit, like mildew in the hallway. Light fragrance would help. A few pictures. Prettier curtains between rooms. If it's a good massage you want, you won't be disappointed. If you are also looking for a pretty spa environment, this place needs improvement. However, I'd return for a massage and highly recommend the masseuses. State taxes are added to your service in Hawaii. Tips in cash were appreciated. Making appointments online, weeks before arriving, was a bonus to ensure we got 4 folks scheduled when we wanted. Staff were excellent re: questions and...
Read moreBest massage I’ve had thus far. Booked a spur of the moment 2 hour Imperial Hotel special as a vacation treat to myself. I was a little surprised that there wasn’t a room separation from the other tables (there are curtains separating them for privacy) but the masseuse literally made me forget the others existed. The very sweet and kind masseuse did a phenomenal job on my upper back where most of my tension is before moving on to the rest of the body. She used hot stones as a second layer of care that was incredible. I will definitely come back again or at least hold this place as the highest standard of judging other massage shops. Just a...
Read moreOne of the best facials of all times! I would visit every day if I could. Mayumi was amazing, even fitting me into her schedule last minute. The spa was clean and the staff was professional and accommodating. Hidden gem on the 2nd floor of the Imperial Resort Waikiki and you don't need to stay there to visit the spa....
Read more