It's been at least 6yrs since I've stepped foot in a salon for the following reasons 1) always pricey 2) it takes a long time 3) didn't execute what I asked for. I have thick and bushy hair (poly hair) at medium length (bra strap) and can never have my length shorter than my shoulders. I honestly didn't know what I was walking into today. I'm grateful for Rose and for what she did today. She not only executed what I asked for but even performed much needed treatments (Keratin & Scalp) that I've desperately longed for and needed but didn't know where to get it. I wish I took a photo before and after to SHOW the difference. Because I definitely FEEL the difference.
I was thinking about booking an appointment with Candice, however after the way she has handled herself the past week i would tell anyone reading this review to RUN & TAKE YOUR BUSINESS ELSEWHERE. She was being recommended to me by my sister…however she has been EXTREMELY unprofessional, rude, and is inconsiderate of customer’s time. Candice rebooked my sister’s appointment 2 times, had her replan her day to accommodate Candice, then had her drive across the island for Candice to cancel her appointment seconds before her appointment time. Her excuse was “she didn’t have enough time to do the hairstyle she wanted.” Keep in mind this was not the fault of the customer being late but the fault of Candice. Candice rescheduled the appointment twice the day of…to then cancel the appointment all together without any notice until walking into the salon. Also, something else to keep in mind is my sister is 9 months pregnant!!! One thing is for all of this to happen and then another thing is for this to happen and be 9 months pregnant. Completely selfish and inconsiderate all on itself.
It is just confusing because as a hairstylist..you would think you would not lack the skill of time management and schedule your appointments to have plenty of time to satisfy the needs and wants of your customers especially the ones who are understanding. OR at least..reschedule the appointment from the beginning if you were doubting your capabilities of providing a service. Instead, you wasted your customers entire day, refuse to respond to any messages of her simply asking your schedule to rebook, and THEN not honoring the original price you told her the...
Read moreI called as ask if they do walk ins and they did! Place is pretty nice and great lighting, good covid protocol. The older Vietnamese lady took me in. Comfy chairs, not super hot (as some barbershops can be) good jams. Felt good. I told the lady I usually do a one on the sides faded, but was growing out the top. And to clean me up a little. She started the cut and faced me away from the mirror. They have these nifty clippers with a vacuum attached, that makes for a super comfortable haircut. Awesome. But. She used those clippers the whole time. Little confused, but figure shes a pro and knew what she was doing. I'm near sighted and I can see but couldnt see fine enough detail in the mirror across to make out length or anything. When she handed me the mirror at the end, I was shocked she had chopped a good 3 inches off the top. I couldn't see how much was being cut because of those same nifty clippers! Ugh. This wouldn't be a big deal, but my hair grows pretty slow and this was my first haircut in months (expensive for me, cash only btw). Disappointed in my experience there. Everything is really nice, and for the pricing I was expecting a really nice cut. I believe this to be a miscommunication as it seems they have a loyal following. But just really disappointed that she would cut off that much hair, with clippers no less, without much conversation.
My advice would be to call ahead and make an appointment. If looking for a "modern" cut get someone else to. The job she did was good for what it is. But is more "traditional" looking. If you do happen to get her. Bring a picture up. Don't expect an...
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