Customer Service: EXCELLENT! CEO Winson Yu helped me figure out how to pay both my parents' lapsed pre-paid phone plans. My mom used a flip phone and my dad had an Android phone. Then, when my mom died just 2 days after renewing her 2-year plan, he was able to get me a refund. He is so good-natured and patient, I am truly thankful for Winson.
Repairs: My Dad's phone charging port was irreparable so Winson recommended a durable CAT phone. The price was great, the size was similar to my dad's old phone, and it is just what he needed because he's tough on cellphones. Winson even helped transfer my dad's contacts and media to his new phone. It was so fast!
At a time when civility and customer service are endangered, Winson at UpNext Wireless is a treasure, offering both value...
Read moreThis is the best store if you want personal one-one reliable, trustworthy service. They don't sell high end cellphones. But for people with bad or poor credit, he will show you how to get a cellphone. They do not compete with AT &T, Verizon or T-Mobile. They offer cheap plans from Boost and H2O. They are agents for AT & T and Verizon. They can order high end phones. They have lots of experience and been around for years. They should start selling earbuds and headphones that would compete with Apple, Sony, Bose and Sennheiser but at much lower prices. A highly recommended store if you're looking for a inexpensive...
Read moreI've used Red Pocket Mobile for few months now and really like them. They require no contract and for flat rate of $45 per month gets me truly unlimted voice, data and SMS and also tethering to connect to my laptop.
I travel a lot all over the world. My service include international roaming. My coverage in HONOLULU, HAWAII AND EVERYWHERE IN THE US IS EXCELLENT.
I think they are really good service, with really good value for the money. Staff their is extremely knowledgeable yet...
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