I dropped off my 12-13 yr old brown Frye harness boots last week. They were well worn and looked the part. They looked over 13 yr old! They didn't need repair, just cleaning, polishing, and conditioning. I was hesitant to drop them off. The person I spoke to on the phone sounded unenthusiastic and unsure of their capabilities. BUT....I am so glad I took the chance! I wasn't expecting brand new boots, but that's what they look like!!! And so soft and buttery!!! Please encourage your workers to be more up front and enthusiastic when talking about your services...I know I will be!! I'll see you soon with...
Read moreI went in yesterday to have velcro sewn on to my belt to keep it secure. It was ready when i picked it up but i didnt try it on. Once i got home i noticed that the velcro was on wrong, i had marked it incorrectly. I called this morning and left a message about the problem. Yhe owner returned my call and told me to bring it in and he would fix it. I went back in, he fixed it while i waited and now i have a belt that keeps my pants up. My belt looks like it came from the...
Read moreMan, are we lucky to have this place in the heart of the tri-cities! Recently had two pairs of Bass Weejuns repaired. They replaced the sole and the front half of the heel, the work was incredible. The fit didn't change at all and I can comfortably dance for hours in these shoes. For one of the pairs, this was a second go round. I tell them the sites are for dancing and they know just what to do. The sole is flexible and slides like silk on the dance floor. Thanks,...
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