[solidcore] Rice Village — Local services in Houston

Update: Removing a star because Elise has a smart mouth/attitude on the phone. Very snarky, sarcastic, and generally unhelpful.

I love it here! I’m a beginner at working out completely and Kaila’s Starter 50 class was so good that I moved around my entire workout plan just to attend it every week. This was my second Solidcore class and after the first one, I had told myself that I was not on the level I needed to be to continue taking Solidcore classes just yet, but I was at home one night and just decided to take another class spontaneously and I’m very glad that I did. It was a really hard workout but she explained literally everything and even changed our springs for us on heavier exercises, likely so we wouldn’t be discouraged by the weight. She’s amazing and the best instructor of any kind that I’ve experienced at a Solidcore, club Pilates, or any other fitness class that I take. She made the exercise so accessible but still challenging. Kaila deserves the world! I just wish she taught on Wednesdays! She’s the best! Kalyn and Shefali are rockstars as well, you...

Honestly coming in I felt excited to try my third class - I’ve already done 2 intro classes and felt like I got the hang of it. Well this instructor threw so much shade at the new people insisting they try a “full body” class because the “buns + guns” was an ADVANCED CLASS. Again, she says “there’s a lot of new people here…” which made me feel discouraged because isn’t the reason to try a new class is to learn? My friend who said she already did a “full body” class was exactly the same as buns + guns… if that’s the case… should I just not book any classes and just stick to intro classes? The instructor just was not the vibe I WANTED but maybe for others it’s for them. I guess she caught herself at the end because she said “but hey if you like it… keep coming…” as if she didn’t care if no one...

I was looking forward to my class as I love megaformer Pilates but I was highly disappointed with this studio and staff. They came up with all the excuses in the world why they wouldn’t let me into a class 5 mins after and charged me a fee for the class even though I was there. The worse solidcore studio ever with very rude and terrible customer service. Had another instructor at the front desk who together with the receptionist was very condescending. They automatically assumed by looking at me I had never taken a reformer Pilates class before and I was a beginner who needed extra attention so they wouldn’t let me in the class. Have no empathy and regard for customers and pick and choose who to...