Mega Liquidation Center — Local services in Houston

First this company doesn't even deserve 1 Star. I have never dealt with a company that was not willing to satisfy their customer. Mega Furniture has taken advantage of my mother's kindness. She went in about 3 months ago and purchased a queen size bedroom set. She paid half cash and the rest financed. When the furniture was delivered to my mother's home the dresser had a straight crack across the back of it where the mirror is set to hold. Not to mention the little chips of wood (not just paint) missing off some of the drawers, also the chest and 1 nightstd. In order for us to get a refund we were recommended by the furniture store to dispute the charges with the finance company so the refund process can start and now that the finance company found the dispute in my mother's favor and now they do not want to give us a refund. And now they debited over $198 out of my mother's acct with no authorization. And this is where the taking advantage part comes in. They asked my mother for her debit card and kept it on file. The furniture was paid off! I have an invoice with a zero balance, so there was no need to keep her debit card information. I do not recommend this...

HORRIBLE SERVICE !!!!!!!!

Great price but u get what u pay for I guess

THE MOVERS BROKE MY WINDOW AND STILL HAVENT COME TO FIX IT YET …. It going on 5 days now The 2 mover guys said my window will get fixed the next day and just left in such a hurry bc it was “ late “ and that I was their last delivery for the night .

When they delivered my furniture package they didn’t bring me my tv …. I had to call and actually go up there a day later to pick it up I shouldn’t have to pick it up and call if it was suppose to be delivered with the package ………. They also gave me a box spring that the movers said I didn’t need and just left it here. When purchasing the guy who sold me the package didn’t tell me that at all so I wasn’t aware that I didn’t need it. Everyday I call the owner is not there If I could rate 0...

Okay the initial parts started off very well I thought since I was speaking with the manager. But then the next day the manager unfortunately was unavailable and then the inconsistency from one employee to another employee started. As a business they are not all on the same page. Then when it came down to me being financed they're also inconsistencies with what they was telling me vs the people who were financing me. Also their prices are too high. I went to another furniture store the exact same bed was a few hundred dollars cheaper. So I'll be purchasing my bedroom...