SEPHORA at Kohl's — Local services in Houston

Update- came in as another last resort solution and was so surprised at my experience! Something told me to try it out again- Huntington and Lena are the gems this place needs and don’t deserve! Huntington was so kind and helpful, truly giving me another perspective on this location.

Exhausted with these stores and the people that work in them with their lack of customer service! Every time I come in this location no one speaks or asks if you need anything they either just don’t have enough people or they walk around texting on their phones. Seems like most just show up for a check these days. These non-free standing locations (inside of other stores) have got to do better with product- they either don’t have or always are out and blame it on the different shipments since they’re not free-standing. I don’t know what the agreement is but if you’re calling yourself the same store then be the same store with the...

I came to this location looking for a new foundation. Jacob assisted me in finding just that perfect coverage to suit me needs. He was so helpful and friendly!

Jacob made my visit into sheer joy. He was patient in listening to my needs and offered his best opinion all the while asking about what I was looking for in a foundation. His demeanor was calm and yet jovial and made me feel right at home. I was so glad I had him assisting me with my purchase today. I look forward to my next visit solely because of his knowledge, patience and eagerness to assist. Great staff member for this Sephora location.

Thank you Jacob for such a warm experience. It was...

I went to this Sephora even though I live near the 1960 one because online, this was the only store to have an eyeshadow palette I wanted. I’m so glad I came here, because Lena helped me so much! She found the palette I was looking for even though it was not on the shelf, but even more important than that, she took the time and effort to help me find a good foundation match for my wedding and provide me with samples so I could make an informed decision. She was so amazing and encouraging when I told her I was doing my own wedding makeup. If you need any help, go...