The Better Generation x PJ Tucker — Local services in Houston

I am very disappointed with this company. I purchased a hat for my son for Christmas, and they sent me the wrong size. They sent me a hat that was 4 sizes smaller than what I ordered. When I called the person I spoke to with customer service made it a point to assure me I would not be able to get this hat anywhere else, and they were sold out of it. She also had to make sure she pointed out I made this purchase, and it was now December 27th. I’m not sure if you heard me ma’am, but this was a Christmas gift! I never expected for your company to send me whatever size they felt like sending instead of what I ordered. Plenty of people begin their Christmas shopping two months in advance. This is such poor customer service, especially for an error your company made. It’s going to be so disheartening to have to give this news to my son. He absolutely loved the hat, and now he won’t be able to have it at all. By far the worst experience as a first time customer. I will definitely not be ordering from this...

I recently visited The Better Generation x PJ Tucker and I was blown away by the entire experience. The store has an amazing selection of footwear and apparel, and everything was extremely high quality.

What really stood out to me though was the level of customer service. The staff is incredibly friendly, offered personalized assistance, and went out of their way to help me find what I was looking for. They made my whole experience there super easy and enjoyable, and it’s very clear that they always put their customers first.

I went back with a few friends too, and we enjoyed their bar, hoops, and pickleball court - such a fun place to hang with friends and shop! Overall, the store has a great vibe and you can tell a lot of thought went into every aspect of the store — Highly...

I've been a loyal customer of The Better Generation since the very beginning, and I can't recommend them highly enough! The owner is not only a hardworking and genuinely nice individual, but he also consistently goes above and beyond to offer the most exclusive and sought-after shoe inventory. Whether you're after the latest sneakers or something unique, he’s got you covered—all at fair and competitive prices.

Shopping here is always a pleasure because you can trust that you’re getting quality products and excellent service. I’ll continue to turn to The Better Generation whenever I need a fresh pair of sneakers. If you’re looking for a reliable place for all your footwear...