The Blue Bird Circle — Local services in Houston

Yesterday I had the most horrible experience with my 8 year old. The police officer that works there exceeded his authority and basically yelled and threaten me in front of my daughter to make us get out of there absolutely unfairly. We arrived 5 minutes before 3:00pm which is their closing time, I opened the door and the ladies at the front told me that they were closing, I told them that I had driven from far as we live in Cypress and asked if we could stroll really fast through the furniture to see if it was worth driving again next morning, that I wouldn’t take long nor buy anything at that moment. Lots of people were still checking out so they kindly said okay, so we went in walking really fast to the furniture area. After probably 30 seconds the police officer started to yell really loud “Hey Mam we are closed” several times, I turned and walked towards him explaining that I had been allowed to enter by the front ladies to check really fast but would be out in a minute… as I had explained my case I returned to look fast were I had left and at this point the guy started yelling at full power “We are close you have to leave, I am warning you” we turned again walking towards him and I repeated I had been given permission to be there and that there were still customers paying, it wasn’t even 3:00 yet. He kept on yelling over my words opening his arms walking towards us as indicating walk or I will move you, while yelling “We are closed you have to leave”. Loud enough as for this being a scene of me helplessly explaining, and saying you don’t have to be rude we were allowed in and him just displaying his excess of authority loudly enough for everyone at the store to stare silently wondering what was happening.

As soon we were out my daughter broke in tears, which made me cry too. This is the kind of thing that makes me wonder… if this police officer treats like that a random mother in front of their child, what would he do if a teen was stealing from the store or if I had not complied with leaving?

For the record we were sitting inside of our car calming down at 2:58pm and at that point customers were still inside finishing checking out.

It would have been great that any of the ladies in the front would have step up and stop him from treating me like that as it was loud and clear what was going on and they new they had told me that I was welcome. They just stared.

First experience of my child of why to be afraid of police officers instad of seeing them as someone to...

Beautiful, quaint shop, amazing products! I'm taken aback by the variety of products, and one of my favorites in the store is the shelves filled with books. I'm amazed the police come to offer security, including one who was casually sitting at his station while enjoying himself playing an acoustic guitar. Really shows community and collaboration. I do certainly apologize, as I have to, for startling the employees once with a slip in my dialogue with them that distressed them, which led to a mild panic where the police were dispatched and it was difficult to pick up after my words and talk it out to clarify everything, and I had to leave the shop. I actually got confused when the employees were walked to the backroom until the two officers calmly approached me, and although it could've been averted or walked through better, no matter who's side, it's nice they were calm and settled the matter as peacefully as possible then. But otherwise, the staff are friendly, communicative, and I see many of them really trying to make the best of their work. I came in one last time to not be afraid of the panic and move forward, really enjoying, again, the mood of the place and the business running through it. Highly recommended, it has a serious place in a location mixed into other shops, houses, and schools nearby. To be honest, I can't really measure in stars to be accurate and considerate, but I hope the details are more...

Edit : results were a bit better than I thought and I came back to consign more. Met a nice woman in charge and left feeling better second time.

Original : Shop if you like fancy and organized. Avoid for consignment. I thought it might be a good place for placing the more valuable stuff of my mother's but after reading the rules over and over (remember - they are doing you a favor) after fighting to get an appointment because they are so busy (didn't seem like it when I got there) after filling out the forms fully, I drove through traffic to get there and some of the stuff was not acceptable. None of it was catalogued like on the sheet and basically I just went through a lot of detailed hassle to donate the small art pieces and maybe the bigger will be tracked but I didn't get the feeling. I doubt they will even label them as mine. They have rules that they can just lowball it in value and consider it a donation. Will they value higher end figurines? I will be surprised if anything gets to my mom. My advice is - don't consign here: they don't need it and it's easier just to donate to your local Goodwill. This organization has been spoiled...