United States Postal Service — Local services in Houston

The woman working was noticeably hostile. I had 3 personal (as opposed to business) packages to send, and it seemed like she considered that out of her purview (as this post office is located in a downtown skyscraper and presumably sees mostly business customers). I pre-printed the labels and paid for a separate box for each package. She very rudely told me not to order those boxes again because she doesn't have any (as if I should have known her inventory when ordering boxes), and snapped at me for not taping the labels on each package. (Note: I ordered boxes, so I didn't tape the labels on because I was expecting my packages to be put inside those separate boxes. But logic flies in the face of government workers.) She did not give me the boxes I ordered, and also did not offer a refund for the boxes I had already paid for. When I asked if my packages would be okay being sent through the mail as-is (without being in the sought-after protective boxes), she audibly said "Jesus" in an exasperated tone and did not answer my question. I have never been treated so unprofessionally. She made me feel like I should apologize to her for making her do her job, which I suppose is fair considering she is a government employee and the government has never been very strict, with themselves and their employees, about...

Very unprofessional customer service. I came with 15 certified mails at 2:10. The lady acted very emotional saying she can’t do 15 mails because she was the ONLY ONE in the post office. When I was being served, I was constantly putted aside for at least 8 times for EVERY customer came after me. After asking me to step aside (which I did ) the lady still feel unhappy with me she then ordered me to stand back more and stay away from the counter because she has other customers. She made me feel being punished for bringing more mails. I then asked if I was treated the right way she even tried to throw the mails back to me and refuse service to me until I started videoing (Yes I had to video the situation to protect my right for mailing which is ridicules). I have NEVER EVER had such a horrible experience before. As a customer, it’s pretty obvious the frustration and embarrassment that I...

One Star - Just for the location. It's pretty close by to my work place and fairly easy to get there. Minus Four - For the horrible customer service. I have never seen a worse USPS customer rep in my life. The lady is very rude and unfriendly. I had a prepaid eBay shipping label and the weight was off by a mere 3 Oz, she created a huge fuss and charged me 3$ extra, then she kept complaining on how she had to re tape the label to the box. She is pretty much rude about all the time. If she's upset about her work, she needs to quit! Not boss around people. USPS locations are always poorly rated due to folks like these. I'd pay a 1$ more every time I come in, if USPS can bring back the old gentleman who handled...