Montgomery County Auto Title — Local services in Huber Heights

I had a very disappointing experience this morning at the . Though the young lady Linette who was apart of the staff seemed very helpful. She needed clarity on a form that I had for submission. She I guess went to ask or help from her supervisor named "Kia" who was very RUDE! In customer service you should never talk nasty, condescending, or sarcastically to persons seeking assistance in your place of business and that are choosing to do business at your location. My money and time will never be wasted here again, first impressions are lasting. As a manager what are you showing your staff? If you are rude they too will think that they can talk to customers in the same tone. The 1 star is for the young lady who helped me, who seemed to try and overcompensate being nice after she too witnessed the bitchy attitude her superior portrayed. Other than that...THUMBS DOWN TO KIA manager at Huber...

If you're gonna be closed on a Saturday of a holiday weekend you could update your hours on Google, or by a message on your voicemail! It's absolutely ridiculous in 2024 to get here at 8am and be greeted by a piece of paper stating it's closed! One guy standing here with me drove 45 minutes to see this paper!!! 10 people turned away in 10 minutes because of no communication! Very disappointed, but hey it's government so I guess it's to be...

Incorrect information from a county office is unacceptable. BMV says registration from another state is not enough proof of ownership for getting temp tags. Stop telling people it is proper documentation. Ohio already makes it a nightmare to obtain plates when coming from out of state. Wasting taxpayer time through misinformation is not only bad customer...