Talsma Furniture Warehouse — Local services in Hudsonville

The customer service is horrible. So very disappointed in how they treated this long time and faithful customer. The very long story is that these 3 month old tables are experiencing some strange phenomenon and the fight to get Talsma to at least offer a resolution has been exhausting. The solution I want is to have them repaired since I specifically wanted this style and design but they will only offer for me to pick out something else. So, basically, give up my design vision and leave my money in their pocket. I have decided to keep them as a woodworker from a local company has offered to repair them for me. It will cost me, however. The lesson I want you all to hear is that Talsma doesn't care about their customer, it's all about the almighty...

My parents ordered custom chairs and had me at their home for delivery. We were given a time frame of 2 hours and the truck pulled in right on time at the beginning of the window. Rick and Marcel were the drivers, and they were incredibly kind and friendly! Super personable and a pleasure to be around! The chairs themselves were in impeccable shape, absolutely beautiful and they delivered the chairs exactly where they were going to be set. Fantastic...

Received new furniture 11/17/22 and delivery guys were the best. Personable, friendly and careful. The problem is I can’t get anyone to respond to problem with chair. Chair makes popping sound when you get up. We paid good money for American made but can’t get anyone to respond from Talsma. Why have answering machine if no one is going to answer. I’m not going to wait to long, I will go to the store and they...