I had taken a ring (with much sentimental value) to a jeweler in New Haven to have some repair work done on some of the prongs. Unfortunately, some damage was done to my ring with the first repair, so I sent it back. The second repair was still not satisfactory (the new prongs were now catching on my clothing).
I decided to get a second opinion, and I was so grateful for how caring the staff at Bowers Jewelry was. One of the jewelers examined my ring and offered to make a small adjustment to the prongs for a nominal fee. It was well worth it!
Upon closer examination, I found that they had adjusted the setting to close a small gap on the side as well (damage done almost 20 years ago by the original jeweler when resizing the ring).
With the multiple problems over time, I’ve been close to giving up on this ring. Grateful that Bowers’ excellence and affordability has allowed me to keep enjoying it, and has restored it to the best it’s been in 19 years!
I will be looking to them for my jewelry purchases...
Read moreWe share a mutual vendor (Gabriel & Co.) and because our vendor had an issue with a shipping carrier your company was gracious enough to help a fellow jewelry retailer. My store located in Southern Indiana was able to receive an item from your store in Huntington that allowed me to provide an engagement ring to a young man that was leaving for a trip to Hawaii and his planned proposal. If Bowers will do this for a fellow retailer, I am 100% certain that they will go above and beyond for the folks in the Huntington region. Thank you so much for your kindness. Aaron Bauer, Bauer Jewelers & Gemologists, Inc. ...
Read moreMy family has done business with this jewelry store for years and years . The last time I was in the store was to get a battery for my swiss watch . Needless to say they didn't use the right tool like the bench case opening vise at the store . Instead he used a pair of needle nose pliers on my watch too open the case backing . He put deep grooves in my watch and I said something and he just acted like he didn't hear me / didn't care . I am a vivid watch collector and I enjoy Horology very much and I take care of my collection. I didn't enjoy the lack of respect for my...
Read more