Walker County Ace Hardware — Local services in Huntsville

This Ace Hardware is going to be my first stop for anything. The service exceeded my expectations plus I’m all about keeping more money in my pocket and Ace absolutely covered that as well. Prices for items I bought were less than Home Depot. Identical brands like a quality rubber hose $10 less, no drip gas can $5 less, lawn mower $30 less and other items all less than Home Depot. The Weber Grill price is set by Weber so identical but why not put your money in your community instead of a large corporation, especially when the prices are less than or equal to Home Depot? Ace staff was welcoming and helpful. I walked straight to the lawnmowers and was approached by a man that asked if he could help me. I showed him my list which included a specific lawnmower, grill and other items and he patiently walked around the entire store with me to get everything I wanted. The lawnmower price point included assembly and delivery but the $275 grill did not but spending $800 on everything I asked if they would assemble and deliver the grill as well and without hesitation he said yes. The entire experience had a small town, neighborly vibe...

If you ever want to have an uncomfortable shopping experience - look no further! Huntsville Ace Hardware will be sure to follow your heels throughout the store and acting like they care about your customer experience - but what they are actually doing is making sure that you aren't stealing. I came in for two 10 cent washers. They even had the audacity to radio in my order before I got to the check out stand!

My advice to Ace? Stop treating all of your customers like potential thieves. Don't be so aggressive in your counter-theft techniques and relax.. You work at Ace - not one of the...

ACE SUCCEEDS … AFTER HOME DEPOT FAILS! (Again.)

I needed 2 specific connectors and Jacob at ACE helped me find both within 3 minutes.

I had tried Home Depot first and the person in charge of plumbing there vaguely waved me over to a row with hundreds if not thousands of connectors. After 1/2 hour searching, I asked for further help finding what I needed: I was told I was on my own. Plus, the customer service counter people seemed sullen and surly. Terrible customer service!

ACE truly is the place with the helpful...