The Facemaker — Local services in Huntsville

Warning Elizabeth Salazar absolutely ruined my healthy virgin hair I had been growing out for over three years.. right before my wedding! I specifically asked for someone who knew what they were doing and that I did not want my hair damaged. She asured me she was the one for the job. When we were done my hair came right off with the foils. All I wanted were some pretty blonde ribbony highlights. A lower developer should have been used, I should have never been put under heat and she never checked how my hair was doing as it fried and desintegrated. Her response was, "Well I can't put your hair back you want me just to make it all dark again?" Did I get my money back? Yes, ofcourse. But I can't get my hair back and the emotional stress is irreversible, forget how unprofessional she was during the process. She either did it on purpose for who knows what reason or she really is that bad at bleaching hair. Unfortunately it was too late when I heard she was the last one I should have let near my hair. I just don't understand how a reputable salon allows someone like that continue doing sloppy work. Debbie, the manager seemed sorry for the situation, she apolgized and offered to have one of her best color correction artist salvage my hair before my wedding. I will update the review with new pictures when Bailey works her magic. This is what I...

Brandi has once again left me speechless with how beautiful she made my hair look after not getting highlights for over a year. I have been coming here to see Brandi for highlights for about eight years now. Even after moving to Waco, I have literally drive three hours for an 8:30 AM appointment for her. I tried to get my highlights done by a well known salon in Waco with a stylist that had the best reviews for highlights but ended up with a platinum/ashy blonde even though I told the stylist before she started, I hated platinum hair and wanted a bright yellow blonde. So now, I will only go to Brandi because she is One of the kindest people I have ever met, and is the only person that can take my dark brown hair and turn Into a beautiful buttery blonde after just one appointment. She was recommended to me by my boss a couple years ago, she was always coming in with the most vibrantly colored masterpieces and considering she had red, thick and kinky curly hair.. I was blown away. If you want highlights or color Brandi is the BEST. Here is a before and after from my last appointment. I haven’t been able to get highlights or anything done with my hair and over a year, so I was absolutely shocked that she was able to make my hair look so...

This is one of the most unprofessional involvements I have ever had the displeasure of experiencing. I went in for a simple cut and tone and walked out with one of the most botched haircuts I have ever seen. Liv/ Liz, I don't even know her name, cut an entire chunk of my already very fine hair from the back of my head. After my cut I was charged $150 and rushed out of the salon, I did not realize the extent of the damage until I got home. As for customer service, I called up to ask about being refunded for the damage to my hair and was told that there was no manager to speak to about this and that I would only be reimbursed $45. Total. I was then told I could "come to claim my money at 5 pm" and abruptly hung up on. About 5 minutes later I received a call from them saying I could now claim my $45 at any time. I went to the salon and asked to see a manager or the stylist and even showed the attached photos and was told that neither of them was there, nor was any apology for their mistake given.

Huge thank you to Emma at STRANDS Hair Co. for doing the best she could to fix my hair nightmare...