Windsor — Local services in Huntsville

Complaint on Management…. No dressing rooms available, girls just hanging out in the hall talking taking up rooms. Another lady out shopping with 8 dresses and her purse occupying another room. We used the unoccupied room (not noticing the purse in the corner) she came back banging down the door, insisting we leave bc her things are in there, I apologize and say we will step out soon as my daughter gets redressed. She gets her purse, hangs up MORE dresses in the room. Leaves and gets the manager who also comes knocking demanding also that we leave the room. I say again… soon as she’s dressed we are leaving!

Retail management tips - CLEAN OUT YOUR DRESSING ROOMS. Don’t allow customers to occupy dressing rooms they’re not using and definitely don’t allow teens to loiter with dresses on while also taking up dressing rooms. Put a limit to how many dresses at one time.

Had we waited on that woman, her daughter and friends we would’ve been there til close. All to try on ONE dress. That yes, we did purchase! Only bc my daughter loved it. The woman was rude but the manager was even worse and did not care to hear both sides of the story! She even took up for herself again out at the registers, insisting that all the rooms had dresses in them bc they were “occupied” —- Her name is LAURA. Even the crazy ladies daughter apologized to us, she seemed mortified! However the manager NEVER did. Next time I’ll pay the extra 300$ to ensure my daughter and I don’t have...

If I had the option to put zero stars I would. I came into the store and was met with total disgust from one of your current employees by the name Laura. I came into the store about a week ago with the intentions of gifting my sister something nice for graduation and she was no help what so ever. I had to ask several times just for a single item and she just gave me this look that ultimately made me leave this review. I understand people have bad days but it seems that she has a bad life with the attitude that I had experienced. For future references I would have a warning sign set up for when she has to...

I visited Windsor recently to choose a cocktail dress for an event (but that was cute enough I'd wear it all the time) and I found the perfect one! The prices are great, their selection is awesome, and the whole store and fitting rooms were clean and organized. Laura helped me find the perfect dress, grabbing different sizes and options whenever I needed them, and Crystal rang me up. Both ladies were so sweet and welcoming and never made me feel like a burden. Windsor will be my go-to for all types of...