Mid City African Market — Local services in Hurst

No matter what you do don’t visit this place. I dont usually do reviews but I had to. I’ve never been disrespected like that before. First of all when I went in the ac wasn’t working, so this means I was hot and sweating the entire time and the frozen food they had was already starting to thaw. The guys in there were helpful, especially the person behind the meat counter. They didn’t have a huge selection. The lady at the cash register is so rude. First incident I went to her to ask for habanero pepper. Her response “you don’t see it there? All the pepper back there you’re asking me”. I’m used to African aunts being like this so I laughed it off and told her only bell peppers were left. She checked and confirmed and asked someone to help me. They didn’t have any habaneros or most of the items I went for. I still decided to support and buy items. I went up to the counter and told her I had a bag of rice in my cart. It was too heavy, their counter is high so off course I can’t pick it up. Like we do Walmart or anywhere something is too heavy, you simply tell the cashier. I put my other items up for her to ring. She asked me if I had a box to indome I don’t even know what that is so I told her no. After she rang me up the total was 110, I was a little surprise because I expected to spend atleast 150. I even told her I expected to spend more. While walking out of the store she starts to yell. Come back here! You didn’t pay for your rice! Come back! I’m confused so I’m looking around. The line is long and everyone is looking at me as if I’m stealing. Now I’m embarrassed and shocked. I walk back and ask why is she yelling at me and why she didn’t ring the rice when I told her and that’s the first thing I told her. Her response “oh well I didn’t hear you”. No apology. That’s it “o well she didn’t hear me”. I paid over 100 dollars for items I didn’t even need and you think I’m stealing 11 dollars bag of rice ? At that point I really wish I had put everything back and asked for a refund. You don’t treat people like that! I will never go back to that store or recommend anyone else to do so. How can you treat a paying...

I grabbed my items for purchase, came to the register and handed over cash. The lady behind the register did not say one word to me throughout the entire transaction. She prints out the receipt and places it with my change on the counter, still ignoring me.

This is pretty much the last straw for me, I've had issues in the past that I've overlooked, from the bread starting to grow mold within a day of purchase to the spices for the kebab erupting in insects (weevils?) I'm done. I'm not sure why you have a superiority complex while manning a register but I'm not in the habit of forcing my presence where it's not welcome, there are way too many African stores around for me to put up with this nonsense. If you don't want money, no be by...

Drove all the way from Burleson and the credit card system was down. The young lady told me to go get cash and return and that they was closed at 9 pm. Returned from getting cash back then the store owner yelled at us and was being very disrespectful! He did NOT apologize or ANYTHING! The customer service is horrible. I refuse to spend my money at somewhere I’m not respected! SAVE YOUR MONEY AND GO...