Treasures The Diamond Place — Local services in Hyattsville

UPDATE: took my ring to a professional jeweler and they told me they have never seen such awful work with crooked diamonds and they say the diamonds were practically GLUED on, which is very abnormal. It’s going to take a couple thousand dollars to fix this ring because of how poorly put together It is.

PLEASE READ AS IT MIGHT SAVE YOU TIME, MONEY, AND STRESS: My husband bought my engagement ring from here. First, they promised to have the ring ready by a certain day, to which they kept pushing back. He got the ring almost two weeks late and they almost didn’t have the ring ready for the proposal because the managers “boy” stopped to get food on his way to drop off the ring (why wasn’t It in the store to begin with??). My poor husband was losing his mind, and I promise that man is extremely patient. Then, I had the ring for TWO DAYS and one of the little diamonds fell off. I’ve now had this ring for about 6-7 months and I’ve had to get the little diamonds fixed and replaced over 4 times because they keep falling out. I currently have two missing. I WOULD NOT RECOMMEND THIS PLACE for anyone. It’s expensive for poor quality work. They are unreliable and the jewelry does not last and will start...

I was hesitant to stop by as I saw many negative reviews but it was convenient and I needed a piece fixed asap! Upon entering the store I was warmly greeted by one of the gentlemen working there (Eddie) and it made me feel more at ease. Eddie assured me my piece would be fixed by the needed date. I just got the piece back a few weeks ago but I held off writing a review because I wanted to make sure the repairs would last. I am now proud to state that Treasures has now found themselves a repeat customer, and I will be going there for all my jewelry needs! All I can think is there must have been a change in management these past years or the past negative reviews were an unfortunate one off, because my experience was truly exceptional. I look forward to...

I had a disappointing experience at Treasures Jewelry Store. I purchased two gold chains from them, and when I bought the second chain, the seller assured me that if it broke (which it often did), I could trade it in for something of equal value.

When I returned with the chain, expecting to exchange it as promised, the seller did not provide me with the value of the chain. Instead, they tried to upsell me on a $2,800 gold chain, which was completely unreasonable and not what we had agreed upon.

I feel misled and taken advantage of by this poor customer service and lack of transparency. I won’t be shopping here again and cannot recommend this store to anyone looking for honest...