I am new in town and was looking for a jewelry store to help with an antique appraisal . I called the store and spoke with Jon, the owner. He was gracious and professional and encouraged me to bring the piece into the store. When I arrived Jon immediately went to work. He spent time explaining the antique piece and the personal inscriptions. In addition, he gave me the year made, the advantages of the inside mechanics and then mentioned a price. He printed out all the information. When I offered to pay him for his time he simply asked that I come back again and look at his inventory. This was service at its best. I will return to Forever Rox. ...
   Read moreForever Rox is now my go to Jeweler!
I recently got engaged and given a ring that has been part of the family for many years. I called around to all of the local jewelers in the North Lake Tahoe area for an appraisal.
John not only is extremely knowledgeable he also provided the lowest quote for this service, he personally competed the appraisal, and got it back to me as soon possible knowing how excited I was to show off my engagement.
Other local jewelers ship out the service, quoted more than double the price, and told that it would be a few weeks to a month to complete an appraisal.
Forever Rox truly is the best...
   Read moreThis 5 star rating results from the owner, John Rox(burgh) and his highly professional handling of our transaction. A little miscue occurred regarding the charge for a repair regarding my wife's wedding ring. We received the invoice, my wife told John that another employee (not John) had quoted a lower price, and John, without blinking, immediately accepted the lower price. No hassle, no debate, no defensiveness - just immediate customer accommodation. Very professional. He's made us a recurring customer in...
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