If I could rate 0 I would. I have filed a complaint with the BBB as well just now. Things didnât get done as I was told. The reps are rude with no care about others. They refuse to send a quick email to the court and they donât send communications in a timely manner. The court even said itâs weird I received a letter for the release but they never did only to find out it wasnât mailed until I complained today; however this needs EMAILED as an attachment to the court and I tried providing the email and the rep refused to take it and refused me a supervisor callback. They were all very condescending. Iâve done nothing but my part and there has been lack of follow through on theirs putting a bad hamper on my life and finances. Itâs criminal to be doing this to people. This needs emailed and me ccâd on it asap to the party I need it to go to. The Municipal court also stated if itâs a garnishment modification yes it needs the judge to sign off but since itâs a release they just email it to the court and needs no signature and I can continue on my payment plan. Like please Iâve asked to get this resolved and it has not. Work with me as Iâve worked with yall. Please get this emailed...
   Read moreThis is one of the worst debt/creditors collectors I've ever worked with. I will be reaching out to the BBB to file a complaint on this company. They took over $1,000 from me that did not go toward my loan balance. Amber and Sean bribed me in to paying a lump sum of money to get on a payment plan but did not mention the 3% interest they add to my debt daily. I reached out to Sean the supervisor to let him know that Amber lied and misinform me on the correct information he basically took up for her lying to me saying she was correct after i proved to him on paper she lied. I told them im not working at the moment and they basically did not care sean the supervisor told me after we agreed on a payment plan that he will be filing another garnishment if i dont pay even though im not working at the moment. They garnished my wages almost 2 months ago and the money still haven't been applied to my balance. I think they pocketed the money illegally. So that's why I'm reaching out to the BBB I will be consulting a lawyer also. This company should...
   Read moreThis is one of the sleaziest and most low down debt collection agencies in existence, they wait until you've nearly cleared your original debt and nearly double the amount owed for their own petty benefit. Seeing as thought theses skeezers look to soak up every penny they can I would advise for any and everyone to steer clear of them and take your business elsewhere. They hardly answer calls, the customer service representatives are extremely rude and the company as a whole only seeks to make a quick buck off of people who are already struggling to better themselves and their financial situations. Go to hell...
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