Computer Renaissance SouthIndy — Local services in Indianapolis

I cannot recommend this CR location. The CR guy is extremely nice, but doesn't appear to have any knowledge of newer computers (I have an HP Spectre x360 convertible). I dropped him off a computer that worked (although it had a damaged case) and got back a computer that doesn't work (and is still in its damaged case). Oh yeah, and he charged me $50 for this.

The CR guy agree for $250 to replace my computer top/keyboard with another in the same business day if I dropped the computer and parts off at 10am (I needed the computer the next day). I agreed, but by 6pm, I hadn't heard back from him. When I called (he closes at 7pm), he had not completed any of the work because he was fiddling around with a power button (which was not the right part) that is literally the second-to-LAST thing to put in the case.

I was livid and asked him to put everything back the way he found it so I could pick up the computer before he closed. What I got back is a computer that no longer recognizes its battery and cannot boot up without a charger. The CR guy was absolutely lost at why this was the case. He only has $50 of mine because I didn't think he'd give me my (not repaired and now MORE broken) computer without a payment for his "time."

The CR guy seems very nice...he just didn't know what he was doing. At every step, he seemed like he had never seen a computer like mine before and kept asking ridiculous questions about it (e.g., are you sure it has a solid state drive?). He also seemed to keep wanting me to purchase another computer from him rather than have my computer fixed. I blame myself for trusting him, but my options were limited.

Maybe this guy is good for older computers. But I would recommend that no one every take a newer...

I have a professional music PC. I've invested over 20,000 dollars into it with the best (and most) RAM 32 gigs, sound card, CPU (12-core), top-of-the-line' music software and even a 200 dollar CPU cooler. Due to the nature of modern software all being downloaded now (instead of having the CD/DVD); I didn't have instant access to all of my serial numbers anymore. Well last month, my motherboard died' so I had to purchase another similar one (which Computer Renaissance found for me). The biggest thing I was concerned about was' Windows 10 requiring me to reload/re-authorize every single piece of software on my system. That would've literally taken over a month. Dan at Computer Renaissance' installed the new motherboard (which wasn't even the same model as my previous board), and told me there was a 50/50 chance Windows would accept it, so I wouldn't have to reload EVERYTHING. Long story short, Dan performed his magic' and Windows accepted this new motherboard. Out of all of the hundreds of programs I have, only one required me to reauthorize it after I got the PC home... which was easy because that software manufacturer had instructions on their website for people whose motherboards were changed out, and they permitted at least one-per-year' re-authorizations to permit the software to load normally again. All in all, I was very satisfied with the detailed work Computer...

My 7-year-old Dell laptop had not been performing well after Microsoft installed Windows 11. In addition, after the update, all the files in the File Explorer were gone, including precious photographs, genealogy records, and financial documents. I took the laptop to Computer Renaissance on September 6, 2025, to see if its life could be extended and my files recovered. To my relief, the IT specialist was able to locate and retrieve all the missing files. After thoroughly assessing the performance problem, he recommended a new hard drive and fan to restore the laptop's functioning, rather than simply to discard it. He transferred the data from the old hard drive to the new hard drive and gave me the old one to keep at home. He also took time to advise me about the importance of backing up my files regularly and ways to store them. As well, he patiently answered other questions I had. He was amiable, knowledgeable, and highly skilled. The laptop should now perform well for another 4-5 years and at a much lower cost than a new laptop or desk top computer. With no doubt, I can recommend Computer Renaissance as your computer...