I called to inquire about this location's watch repair service. Not only did the gentleman who answered refuse to provide the name of the watch repair professional who actually provides the repair service (so I could check references on his past work), he was quick to shunt me off to other businesses and did not appear knowledgeable enough about watches to answer my questions regarding pricing or what to expect in regards to the service. I would NOT recommend going to a place for a watch repair that is not willing to disclose their source for said watch repair.
UPDATE so I can clarify to the store's reply: I asked for an estimate of a worst case scenario, replacing the swiss automatic movement, something which is totally estimable without seeing a watch in person. This really shows the individual's lack of knowledge of watches, since a movement swap is something that would be easily calculated as cost of part + labor, the cost is neutral regarding damage to the current movement provided the case nor crystal is not also destroyed. I never once asked for the estimate via phone, but you refused to even contact your guy who has 27 years of "unverifiable" repair experience. Even industry watchmakers maintain a reputation in the horology community, the fact you refused to disclose who it was indicates the possibility of several items of concern regarding Gold Cobbler's third party "repair service". I will not go into those items in this review, but will leave it off stating that I simply took my...
Read moreBest gold-selling experience in town — Matt is the real deal!
I had some gold to sell and after checking around, I’m so glad I found Matt at The Gold Cobbler. Not only did he offer the best price in town (by far!), but the entire experience was honest, easy, and actually enjoyable — something I definitely can't say about selling gold online.
Matt is incredibly friendly, professional, and transparent. He took the time to explain the process clearly, tested everything right in front of me, and made sure I was comfortable with every step. There was zero pressure — just honest, fair business from someone who truly knows what he’s doing.
What really stood out to me was how trustworthy he is. You can tell he genuinely cares about doing right by his customers and supporting the community. It felt great to get a much better deal than I would've online and support a local small business at the same time.
If you’re thinking about selling gold — don’t waste time shopping around or mailing it off to some anonymous company. Go see Matt. You’ll get the best price, honest service, and peace of mind knowing you’re in good hands.
Highly...
Read moreAfter being very disappointed with Moyers, I was referred here through my fiancé that had his necklaces fixed. Walked in and was welcomed, showed him my engagement ring that was too big, it still being in the box he guess it was a size 7( me and my fiancé were shocked he could guess it without fulling seeing it -he’s that good) he complimented us on the ring and walked us through our options since we needed to take the ring down a whole size and a half which can be difficult given the diamonds on the sides. We decided on our choice and he said it would be available for pick up the next day. We picked it up and the ring was perfect! I loved it and it fit great, you can’t even tell I had anything done to it. He talked to us for a bit and wished us luck on our wedding and life, he is a very nice man and will definitely be back for any of my...
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