Its been a week since I had my remote car started installed. I have used it every day and have truely enjoyed getting into a car that is already warmed up and defrosted. When dropping my car off for service I spoke with the owner/sam regarding the install of the starter. He took the time to discuss a potential issue that could surface due to the make of my vehicle. He wanted to make sure I was aware of additional expenses that could arise with my car. I truley appreciated that extra effort!! With him explaining things up front only reinforced his customer service ethics to me. Very unusual to experience such and I was very impressed. Fortunately there were no additional expenses and I'm driving pre warmed up car. Thanks for the great customer service!! I've been spreading the word on...
Read moreI was very impressed with Sam's communication, made me feel like I was important. I am happy with the system he installed so far no problems. When I had questions he was happy 2 help and didn't make me feel like I was bothering him. Prices were all across the board (about) the same, I was more concerned I found someone who knew what they were...
Read moreBest car audio shop in Indianapolis.Very professional service with competitive prices.I am been dealing with Sam from Universal Audio for last 10 years and I always rely on his honest advice and I am never disappointed till this day.Big shout to Universal Car audio team for making car audio buying and installing...
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