Select Vape — Local services in Irvine

I want to start by acknowledging the positives: the vape juices at your shop are competitively priced, better than anywhere else l've found. That said, my experience today was disappointing and not what l've come to expect as a loyal customer of over five years. I came in to purchase coils for my Geek vape, which I brought with me since I'm not fully familiar with the specific type it requires. I trusted that the staff, being knowledgeable about these products, would be able to identify the correct coil for my device. However, I was only offered the option to buy an entire pack of coils without being able to purchase a single one to try first. Trusting the expertise of the staff, I filled the coil with juice, only to discover it didn't fit my vape. When I tried to return the remaining coils, I was told that this was not possible, leaving me with four coils that I cannot use and out of pocket after spending over $50. Additionally, during a previous visit, I purchased a vape on clearance that never worked. I had to almost beg to get it exchanged, which was uncomfortable given that I was sold a faulty product. Eventually, I was given a replacement that also does not turn on. After spending a significant amount of money and leaving the store without a working vape, I am quite frustrated. As a loyal customer, I feel as if nothing was done to leave me feeling like I had a positive experience and instead I felt like I was treated like an idiot for not knowing more about vapes than the staff does. I'm off to go buy a pack of smokes now since I don't have another $13...

As it has become an obstacle to ship vape products due to changes in laws, vape retailers have limited options for the shipping services they can use, which means that some of these less renown shipping services can sometimes be less reliable than the major carriers. I was a victim of this issue, as my order from Select Vape went missing during shipping.

This is not Select Vape's fault at all, as they are subject to the unreliability of the shipping service just as much as their customers. Fortunately, Select Vape cares about their customers. They immediately called me regarding this shipping mishap, and they worked quickly to remedy the issue. They promptly sent another order out, and they went above and beyond to ensure the package was successfully delivered to me the next day.

Select Vape earned my respect and trust with their excellent customer service. The business owner was friendly and professional during our phone call, which was much appreciated. In the end, I am very happy and grateful. I will now be a repeat customer of theirs, and I highly recommend them for all your...

Absolutely impressed! Upon learning that my favorite salt was discontinued, I scrambled to locate it online. I checked out quite a few sites that claimed to have it in stock, and thankfully did my due diligence and found that they were substituting with alternate brands of their choice without notifying the buyer beforehand. I had never shopped with Select Vape before but decided to take a chance based on their shop reviews. So thankful I did! I placed my order on Thursday and received on Monday. Much to my delight it was exactly what I ordered, and I now consider myself a loyal customer. Thank you...