JOCELYN IS NOT ONLY PROFESSIONAL, BUT ALSO KNOWLEDGEABLE ABOUT YOUR PRODUCTS. SHE IS KIND. I USE A WALKER AND REMAINED SEATED AND PROPERLY DISTANCED WHILE SHE TOOK CARE OF MY PURCHASE OF THE PHONE (FREE BECAUSE I SWITCHED FROM T-MOBILE), TRANSFERRED MY CONTACTS ETC, AS I REQUESTED. SHE WAS PATIENT DURING THE PROCESS, MAINTAINED HER COMPOSURE WHEN ANOTHER CUSTOMER CAME IN. WHEN FINISHED SHE WALKED THE PHONE, BOX, RECEIPT OVER TO ME. 😊 SHE ALSO GAVE ME SOME HAND SANITIZER. THIS STORE CAME RECOMMENDED BY ANOTHER CUSTOMER. I AM GLAD I TRAVELED TO THIS STORE. (I ACTUALLY LIVE A FEW TOWNS AWAY) KEEP UP THE GOOD WORK BOOST, AND PLEASE GIVE JOCELYN A GREAT BIG BONUS. THANKS FOR THE CHANCE TO GIVE MY REVIEW. BECAUSE OF JOCELYN, I FEEL COMPLETELY SATISFIED AND ASSURED OF HAVING A GREAT RELATIONSHIP WITH BOOST MOBILE CUSTOMER SERVICE...
Read moreJus get the Springfield ave Irvington location to upgrade my Moms phone I paid an extra 50 something dollars For what I transferred the data myself because neither of the reps knew what they were doing they told me the smart switch wasn’t compatible I told them Yes it was and transferred it myself as far as activation I could have activated the device myself that was not worth it I don’t understand what I paid...
Read moreI HIGHLY recommend this store, the staff here is not only professional & kind but they are DEDICATED to resolving issues and providing the best service possible at all costs! From the associates to the store manager & even all the way up to account executives(thank you so much Keasam!) they will make sure they take amazing...
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