Mcfeely's Gourmet Chocolate — Local services in Irwin

Chocolate was great! Nice selection! I will change my rating when this is responded to and hopefully handled. Service was terrible. I find it important for business owners to carry the context of what happens when they are not present. My wife and I visited on a Sunday with our son. Our intention is to have a good time and have an experience with our son. We don’t care how much money we spend. I will simply say that we were so incredibly rushed and nonchalantly ignored as customers that it deterred us from buying ice cream, a milkshake, and a whole other box of chocolates. I know how frustrating that can be to a business owner, so I find it important to pass this along. We felt the need to quickly leave, and my wife and I discussed the importance of customer service and marketing while enjoying some fine chocolates and watching American Horror Story that evening. When this is handled, my rating and review will change and I hope this is understandable! We hope to...

For everyone complaining about the size of the storefront are just silly. Downtown Irwin is a small town and almost ALL of the shops are small, that doesn’t take away from the product. We stopped in for the first time during Gig on Main. Bought an apple and some pumpkin truffles. Yes the apple was $16 but it was HUGE and dipped into delicious caramel, chocolate and fun toppings. Even splitting it we couldn’t finish it at one sitting. It’s a shame when people bash these small town businesses who are struggling to keep up with the chains. Will definitely be back and pay the few extra bucks for quality and supporting our...

Everything was Great! We recently spent a date night downtown in Irwin, Mcfeely's chocolate and ice cream was the highlight! Customer service was great as we fumbled around selecting several chocolates to take home, the young lady was friendly, patient, and informative. We also got ice cream that we enjoyed outside. As we have got to enjoy every piece of chocolate since our visit highlights included the peanut butter chocolate pie, the brownie, chocolate covered cherries, chocolate covered pretzels and chocolate covered smores! Look forward to our next visit to try more of the items and revisit some of...