This week, on Monday, we had a range delivered to our home, and on Wednesday, October 16th, my mother in law had both a large refrigerator and a range delivered to her home.
In both of the above occasions, we had the very BEST delivery experience we have EVER had. The men who made the deliveries included 3 different persons, and all 3 were outstanding in their professionalism, thoroughness, and their product knowledge. They set each appliance up, plugged them all in, set the clocks, and started them running. They taught us basic instructions on their use and asked if we had any questions.
A small glitch with an oversized valance at my mother in law's home was quickly handled. They removed and replaced it quickly and efficiently. They were very clean and hauled all the packaging away.
I would add that I had a similar experience with our salesperson, David, who help us by 3 appliances at the end of the day, even though he had to stay late to do so, and the place was very busy -(understandably!)
On top of all of this, David alerted us to manufacturer's rebates, which we have already claimed, and their price was actually $10 LESS than Home Depot and Lowes for the same models + we got the wonderful delivery for FREE!! THANK...
Read moreI wanted to share my experiences with Rosendahl's in Irwin because they bring something really special that you don't see that much any more from big box stores and the like - REAL CUSTOMER SERVICE. I had a situation with a dishwasher that I actually purchased somewhere else and reached out to them for help with service. Their entire team was lovely to deal with and particularly SCOTT in service was just outstanding. I can't tell you the number of calls, appointments, repairs that they made - all with positive and pleasant attitude - and they just would not quit until they got it right and it was working. I experienced this not just ONCE but TWO times (for a different issue) and I can't recommend them more highly. I can tell you I will where I will be purchasing all FUTURE appliances - this company is top notch. See them for purchases or repairs - they really are the very best. Thanks Scott for all your hard work and making sure things got done. You are excellent at...
Read moreIn January we bought a refrigerator, stove, microwave, washer and dryer. Everything worked great except the washer and dryer. The washer spun so fast that the wrinkles were so bad on everything except towels. I had to iron everything. I called Frigidaire to have things serviced for months. They never picked up. I called Gary and asked for his help and when he had the same problem not getting through Gary took ownership of the problem and replaced both our washer and dryer (another brand). He went above and beyond to help his customers. I will definitely recommend this business. Thank you Gary for caring about...
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