Family Dollar — Local services in Isanti

I decided to wait a month to post this to make sure it wasn't out of anger. On a Friday a month ago I bought a prepaid at&t card to refill my plan after it expired the following Sunday. It was some senior citizen behind the register who hadn't been properly trained on the prepaid card process. When I tried to use the card that Sunday at&t told me that it wasn't properly activated at the register and that i would need to take it up with the store it was purchased at. That Monday I did just that. The assistant manager did what they could to be helpful. They spent half an hour on he phone to reach i.t. and another twenty minutes on the phone with them after getting through. Again this is just the i.t. department. Fifty minutes. I was told when I came back that night that I would need to take it up with the manager the following day. Cloc out of work to go and resolve it and the manager has an attitude from the beginning. Does everything she can to not be of any help at all. Eventually after starting at her clipboard for twenty minutes she gets on the phone. I set a timer as soon as she dialed. She comes back ten minutes later claiming to have contacted her district manager, the it department, point of sale services, and corporate. All within ten minutes or less. Bare in mind it took the assistant manager half an hour just to get on the phone with i.t. So apparently in ten minutes she called three or four departments, explained the entire situation, and then came back to tell me that since I scratched the back of the card they can't give me a refund. How does one see if the card they purchased works unless they try it? I've had nothing but bad experiences with this individual and from what I see of the other reviews I'm not the only one. I'll be contacting corporate tomorrow to lodge a formal complaint. If I can't get my money back the least I can do is make sure they know how god awful their manager is at that store. If you see a pewter Chrysler 300 in the parking lot just find somewhere else to shop. She's a vile human being and a liar to boot. Give other more deserving places your business. Dollar general's less than...

My husband and I just recently moved to the Isanti area. We thought we would do some shopping at the local stores to support our community. We fell in love with Family Dollar but not with the employees at the Isanti location. We found them to be very rude and ornery. They are very combative amongst themselves and we have walked in on numerous occasions where they've been arguing with a customer. They're not pleasant towards people and are very unwelcoming. I think Family Dollar needs to re-evaluate its employees and put some more pleasant people in their positions. There is a manager there, I believe her name is Lisa, and an older lady who seem to be the problem. I think if they were replaced, the atmosphere in that store would be less tense. Until that happens, I think my husband and I will...

Its a clean & somewhat organized store. Easy to find & can see it from the road. Its just off a main hwy. Hwy 65. The employees are very helpful & nice to do business with. It has quite a variety of items from all kinds of food (even frozen food) to cloths for the hole family, household cleaners, bedroom, kitchen & bathroom accessories & necessities. Items for your pets, çrafts, school supplies, lawn care items & decorations to wrapping paper&/or bags & bows & party decorations. Plus a lot of weird/odd fun stuff other stores may not have. The prices are a lot more than a dollar! Which brings me to The only con I see with Family Dollar is that the name if this dollar store is very misleading! There are VERY FEW THINGS FOR A DOLLAR in the store! I would recommend to others especially...