I attended the “Pajama Party” event today with my 4-year-old, drawn in by the advertised party package for $18. According to the Facebook listing, this included a 2-hour play pass, free adult admission, a drink or coffee, a snack, a kids craft, a children’s movie, a scavenger hunt, and prize drawings.
This was my first time attending one of these themed events, and I was hoping for a fun, new experience. Unfortunately, several elements of the party package were not delivered. Upon check-in, no additional information or materials were provided. Had I not specifically asked about the coffee and snack, I likely wouldn’t have received them. There was no visible craft activity, no mention of a scavenger hunt, no opportunity to enter a drawing, and the “kids movie” appeared to be a silent film playing quietly on a TV behind the counter—hardly something engaging for children.
While I understand I could have asked about the missing activities, I don’t believe guests should have to seek out what was clearly advertised as included in the event.
In addition, I’ve visited this location in the past for open play and was impressed by the cleanliness and upkeep at that time. Unfortunately, that standard seems to have declined. During this visit, the facility did not feel as clean or well-maintained. The bathrooms, in particular, had a noticeable odor that suggested they hadn’t been properly cleaned.
That said, my daughter still had fun—she made new friends and enjoyed playing, which is ultimately what matters most to her. However, as a parent and paying customer, I feel the experience fell short of what was promised. While the space continues to offer a place for kids to play and socialize, it’s important to remember that the adults bringing them also expect a certain level of quality and...
Read moreMy grand daughter's birthday party was a disaster for adults. No place to sit or stand. Most adults stayed outside. The establishment would not let us use the bathroom unless you pay $2.50 for the socks to walk to the back Where the bathrooms were. We had greatgrand parents in ther 80s who could not put the socks on so had to walk to the coffee shop. A father had his young daughter come to him who needed the bathroom but he was told he couldn't go back without purchasing the socks. You can't supervise you children unless you purchase the socks. I myself purchased the socks and was with the kids. I multiple times witnessed the counter girl going to the back and snapping at the children for only one on the trampoline at a time, but you had to go across the trampoline to get to the foam pit. There is a big cone by the merry-go-round (Which never stops) with a hollow center that when the child goes head first into is totally unable to get out of and is now stuck in on there head. Had it been a smaller child they would have gone straight down on their head. The toys in the clinic were brocken so when the kids put the audoscope to there face they could get cut. And i hope thet sanitizing the stuffed animal. Also be prepared to bag and empty your trash can before you go. For a birthday party I give 0 stars. If you go with just your children it could...
Read moreIt’s a cute place for toddlers/small kids. I brought my son two times in a one week and I noticed a few things I was not pleased with. First is the price, ridiculous for one time, monthly whatever way you want to pay is not great. They make you buy their socks the first time even if you have socks with grip… second is the cleanliness and the types of toys. Dust and dirt everywhere. Clearly a lack of cleaning overall. Plastics pieces and foam were everywhere (choking hazard). Vacuuming and moping/spraying needs to happen everyday, everywhere. The young teenage employees should be walking around and wiping stuff down not just sitting on their phones. Some of toys are dangerous for small children especially in the “doctors” area. Flimsy plastic that could break and or too small for choking. And yes, every kid puts stuff in their mouth even when you say no. The desk in the “grocery store” is dangerous for fingers and sharp corners. Lastly, it’s absolutely freezing. They have it set to 64 degrees and the door is broken so when someone doesn’t pull it closed there is...
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