I purchased a fog machine and the liquid for it, designated for a Halloween event. I mentioned to the checker that I may not use but wanted to be prepared . He told me it wasn't an issue I just couldn't return any of the accessories I was also purchasing. Turns out I didn't need it and went to return and was told by a different clerk that it's a seasonal item so I can't return it. I explained what I was told and that's the only reason I committed to it was because I was told I had the option of returning. He didn't budge and told me he didn't know who I talked to but they weren't taking it back. These were not cheap items in definitely saddened by...
Read moreI can't believe I'm writing a bad review about a party supply store of all things.
Their policy is that people can try on tiaras from the case. The young girl wouldn't let me try on a $15 steel wire tiara from the case, was very hesitant to even let me touch it, and mentioned how they have cameras everywhere. I'm pretty upset I was labeled as a thief or vagrant. Didn't even offer me a bag for the things I did buy moments before the interaction.
I hate to promote Amazon, but at least you would avoid...
Read moreThe young women with long black hair doing balloons went above and beyond in customer service today. She was personable, knowledgeable and did her best to help me with planning a party for my youngest daughter. She gave me some great ideas on balloon designs and showed me merchandise around the store that would go with the theme. This store has a great selection including theatre makeup that is perfect for Halloween/theatrical parties. Highly...
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