Farmers Home Furniture | Jackson, TN — Local services in Jackson

I am changing my initial review of 5 stars down to 1 star. Our furniture was ordered promptly and was promised to be delivered to the store that following Tuesday. The store was to call us to inform us, once furniture was delivered. Fast forward to Tuesday = No call. No call on Wednesday, Thursday, Friday, Saturday. WE finally to get some information, in which they tell us the furniture was never ordered. This store had no issue taking nearly 3,000 from us but can't seem to get our furniture. Called again yesterday (this has been nearly a 3 week process at this point) and it still hasn't arrived. I am beyond irritated. I called the store yet again (because God forbid them call us like they're supposed to) and was on hold for 25 minutes. I eventually gave up. Called again today, went through 3 different employees, only to get put on the phone with the manager who says only the partial order is here.... 🤦🏼‍♀️ No resolution was made. Absolutely useless. I hate to confirm all the complaints filed against these guys on BBB, poor google reviews, and FB issues are probably true. It's such a shame.

So thankful for having stopped by this place. We have been looking for a bedroom suite for months now. We've tried various places including Ashley and American Freight. We had just left the American Freight store due to poor customer sevice skills, snarky attitude and excuses for literally every single thing (lack of drivers, wrong prices on signs, back order, the sales associate simply acting like we were a burden for having questions)

Walked into Farmers Home Furniture and was treated line we were valued customers. Laura took the time to go over what was in stock, recommendations, and was beyond helpful. She is truly an asset to your company! ❤️ thank you for making our experience a good one. We'll be back for more furniture...

Well I paid off my entire bill here today yet they still call me constantly when I had a bill here I would alot of times pay 3 months in advance because I do have a life outside of bills but let me just say that if you don't pay them within the first 30 mins of the day you are due they will blow your phone up more than 5 times each and they will call from about 3 or 4 different phone numbers also even when you are a good customer and they know you will pay the bill with that being said I will no longer be purchasing from this company not only for this reason but also because all the furniture I have bought from them is made cheaply the brand new bed frame I bought broke twice two different beds the coat rack I bought is very cheaply made and even the appliances like a brand new washer and dryer I bought had less than 2 years the heating element went out in the dryer several times we had to pay out of pocket to fix and the washer would not wash the clothes properly nor would it spin and they were both, less than two years old so I had to go buy a new washer and dryer from Lowes and they both work perfectly no issues at all the Samsung washer and dryer both are terrible appliances so in my opinion go with an lg or whirlpool especially if you are on a budget and need something that will actually both last and work and if you can help it DO NOT GO TO THIS BUISNESS I DONT LIKE LEAVING BAD REVIEWS BECAUSE I FEEL LIKE EVERYOME DESERVES A CHANCE BUT IN THIS CASE NOT ONLY ARE THE FURNITURE AND APPLIANCES BAD BUT THE WAY THEY HOUND YOU BY CALLING LEAVING MESSAGES AND NOT GIVING YOU A CHANCE TO CALL THEM BACK BEFORE THEY ARE CALLING AGAIN SO IF YOU DONT WANT A HEADACHE OR HIGH BP GO...

My experience with Farmers Home Furniture in Jackson,TN has been phenomenal! I purchased a bedroom suite in October 2022 with the help of my sales agent Janie. We told her what we were looking for and she definitely delivered. We are so happy with the quality of the furniture that we decided to go back this year for their 25% off Black Friday sale. We were looking for a new couch this time. We got distracted by this super comfortable King mattress and decided to get that instead and a beautiful bed frame with headboard. Kennetta worked diligently to secure me additional financing since I had been a loyal customer already for a year and paid on time. She delivered the additional financing and then we saw this sectional couch that we had previously overlooked. I asked Kennetta if it would be possible to get the King mattress, bed frame and couch financed and roll it all into what we still owed on the bedroom suite. We were saving so much money with the sale so why not get it all!?! She went to work and made it happen for us. We are thrilled at how low our monthly payment is! I highly recommend Farmers Home Furniture. Janie and Kennetta are the best!!! Thank...