Los Portales Mexican Restaurant — Restaurant in Jackson

9/06/14 Ate there a little while ago, and although I cannot judge Mexican food, I suppose it was OK, everyone in the party seemed to like it. The orders were taken quickly, drinks delivered, no mistakes, but after that, it was fend for your selves! We had to clear off our own table, called for service and though the waiter brought us forks for the birthday cake as we requested, he walked away from a table piled high with saucers and dishes, and we finally moved them ourselves to another table! When I checked out the girl at the cash register acted like I was her enemy, She was real sharp spoken no smile and acted like she couldn't wait for me to leave. I politly asked questions she would not respond to. This was the F E WRIGHT BLVD location just off exit 85 on...

A coworker and I dined here for lunch on Wednesday, May 12. Our bills were similar and were like $11.82. We went and paid with a card for each of our meals and tipped $2 plus to round bill to $14. Now both he and I have discovered that on each of our bank statements, the charge after tip is $18.05? I never put a tip that makes the total anything but an even dollar and coworker said he is the same way. So the $4+ tip was not enough for 2 people that someone had to change what we put on there to make a $12+ tip? I reached out to los portales on old hickory (the location we ate at), and was told they too busy to look into it. Needless to say I won’t be dining here again if the employees are...

I went with my husband and 2 boys. We got there at 2:49 and by the time someone came by to take our order they said it was 3:00 and we can’t order off lunch? Seriously? And then they bring my 2 small kids full size drinks. My husbands 16.00 meal was the size of my sons kids meal. I asked for tortillas for my sons kids meal and when it came out there were 2 so I asked for the one to be removed since I wasn’t told it would come with one and she refused! When we asked for a Togo cup for my sons drink so he can take his meds she said that a Togo cup for a drink we already paid for will charge us extra?! I used to frequent this place but never again...