Geek Squad — Local services in Jackson

Was sent here by apple care to get my iPhone fixed. The phone was shutting down, restarting uncontrollably and the back was cracked. The line to talk to the employees was chaotic, couldn’t tell if there even was a line or it was people who had already been seen but were waiting for their device. After 10 minutes they finally acknowledged I was there just to immediately tell me they “couldn’t “ fix my phone, then changed it to “ well we can fix it but it will take 3-7 business days” . I was not a walk in, I scheduled an appointment the night before with apple care and clearly described the issues my phone had. I think the employees just simply didn’t feel like working on my phone. If they have employees like this that aren’t capable of doing their jobs apple care shouldn’t have them as an option. Would not recommend letting them work on ANY device!! Would recommend going to...

If you don’t have a warranty through Best Buy don’t waste your time. I tried to take my camera to be fixed and they wouldn’t even look at it because it wasn’t under their warranty. What I need done is very simple, but I just don’t have the tools to fix it. Such a huge waste of my time and very unhelpful. I told them that I would pay for them to fix it but they still said they wouldn’t help me. If I could rate then 0...

I would like to give a SHOUT OUT to the 2 young men who did an AMAZING job installing our massage chair for Quinco Mental Health Center. DJ and James are AWESOME. DJ explained how to work the chair, as well as additional information to get the best use out of the chair. DJ and James worked really good together and I must say, "Job Well Done!" You...