Wow. Jasper AT&T store. If I could give Jocelyn Crump more than 5 stars for her great service and fantastic attitude during our visit today, I would. I’m going to miss some of her kindnesses but here goes my best attempt: -greeted every person as they arrived and as it got more crowded, she let them know it would be a bit before she could help them -as she helped the next person, she also triaged to see if she could answer quick questions(no one was upset by this;we all understood she was working her tail off for all of us). -once she understood we were looking for new phones, she pointed us to the correct area while she finished up with the customer ahead of us, gave us time to explore and gave great helpful information and advice when we asked. -even when phones were stubborn in transferring, she explained, helped another and came back, never making us think we had been forgotten There could have been a store full of extremely unhappy customers(I counted 12 at one point and she was alone for a lot of the time) but she kept working and helping as efficiently and effectively as she could. I will recommend Jocelyn at the AT&T store...
Read moreBrandon at AT&T provided me with an absolutely outstanding customer experience! From the moment I walked into the store, he greeted me with a warm and friendly attitude, making me feel comfortable right away. I was looking to set up new service with AT&T, and Brandon went above and beyond to ensure I had everything I needed.
He patiently walked me through all my options, explaining each plan in detail and helping me choose the perfect one for my needs. Not only did he make the process seamless, but he also took the time to set up my new phone and make sure everything was working properly before I left. His product knowledge was top-notch, and he even recommended accessories that have been incredibly useful.
Brandon’s professionalism, expertise, and dedication to customer satisfaction made this one of the best experiences I’ve ever had when setting up wireless service. If you’re looking for exceptional service, I highly recommend asking for Brandon at AT&T—he truly goes...
Read moreI recently had the pleasure meeting with Brandon at the AT&T store in Jasper, and I can honestly say he’s one of the best salespeople I’ve ever met. He made the entire process so easy and stress-free while also helping me get the best deal possible.
What really stood out to me was his extensive knowledge and professionalism. I was shocked when he mentioned he’d only been with AT&T for a few months—his expertise and dedication to helping every customer truly impressed me. It’s clear that Brandon goes above and beyond to ensure everyone leaves satisfied.
Not only is he knowledgeable, but he’s also one of the nicest and most helpful people I’ve ever met. If you need assistance with anything, I highly recommend asking for Brandon at the Jasper store. He’ll set you up right and make sure you leave happy. Thank you, Brandon, for your...
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