Jefferson Quick Lube — Local services in Jefferson

As I was previously disgruntled from maybe a self-induced(I didn't ask to see the damaged part) even self-aggravated situation, I'm now so grateful that Chad has extended a caring offer in ensuring my customer satisfaction! 🙏✌️ .. and I'm coming back so 😉

.. and in fact just days later I'm coming back here with a heightened appreciation and another ⭐ for this shop as I've since understood more that the literally prayerful solution Chad extended me that leaves me with a non-urgent repair to be done that he in fact voluntarily accepted partial liability or responsibility anyway for -a cross-threaded drain plug that was later discovered and could have been /caused by/ too as it'd be sort of red-handed ..the next shop luring me with timed-based pricing then to leave a cross-threaded plug in.. but I confidently calculate, peering through the black-turned-golden oil measuring FULL the next morning that I'm such a grateful customer .....

Amazing shop honestly 5 Stars isn't enough I brought my car in for a last minute oil change it only took them 10ish minutes by my guess and mid oil change they brought me out to show me my rear cradle is basically rusted away my rear end was barely hanging on they quoted me 1300 and should take a day to do unfortunately it took more like 4 and a half days but Chad keeped his quote to the best of his ability he didn't charge me for all the extra labor and only raised the quote for the added parts he had to buy if I went to any other shop I would probably have payed well over a grand more and I definitely don't fault him for the extra time it was a hard fix I'll be definitely going back which is saying something because this shop is 40...

Brought my Mini in for an oil change and noticed a leak. Brought it in a second time and there was a second leak. JQL attempted to call me as they had noticed the leak, but I didn't have my voicemail set up (apparently) and did not receive that information.

I took my Mini into the Mini Dealership and they said that the oil pan needed to be replaced as a result of the work done on the oil change. After discussion, I brought my Mini back to JQL. JQL did replace the oil pan (as it was needed) at no charge and offered me a complimentary oil change and carwash for all the trouble.

I appreciate these things do happen from time to time and I felt as though JQL went above my expectations in making this...