GrailNation — Local services in Johns Creek

I rarely give reviews let alone a review on a store but ive been meaning to do this for this spot for quiet some time now...the staff is dope but Cullen is the man to see in my opinion...I can tell he has got a real keen eye for sneakers and he knows what he is looking for...I've been collecting sneakers(mainly 1-13 Jordan) since 09 so I tend to hold on to the older sneakers and get rid of some of the newer more recent colorways in the last 5 years or so...From day one he hasnt made me feel like i was getting screwed out of a resale...Not gonna lie the first time i went about a year ago i was a little skeptical and a bit upset bc most if not every sneaker i brought(and still bring) is slightly worn and about 80% brand new in the box...after negotiating prices on a few kicks that day he noticed the look on my face...I was expecting a little more but he broke it down to me on how the resale game really goes and how he does it...i realized that day this dude is straight up honest...and thats something i can respect...He doesn't bs on resale prices on what he is willing to pay for them...everything I've ever sold to him has been bought in a matter of days or weeks...I like doing business with these guys...especially when I need to off load and make room for new kicks...dont be fooled by the prices you see on used items...this isn't like other resale sneaker stores or apps ive dealt with that are trying to break your pocket on some gently used or even over used kicks...these kicks are the real deal...and priced fair especially on used kicks...definitely my go to for a quick resale and to off load...I haven't bought from them only bc i have alot of sneakers they have already...but I'm waiting on a few to come through one day that I dont have...I definitely...

Did a trade deal with these guys. They sent me messed up shoes. Realized I just wanted my money back. Since they already sold the shoes I traded I asked for the money they sold the shoes for and I will send back the pair they sent me. They told me credit was the only thing they can do. I don’t want to shop with this store again. I want nothing to do with it. Just want my money…cash so I can move on.

Basically I can’t even sell these for how much the Kobe’s were worth because one of the shoes is messed up.( please see pictures below) this was the worst trade experience I’ve had in a while. I have to lose money now if I do anything with the sneakers.

Thanks grail nation and Cullen. You guys...

I’m new to the area and have been looking for a good resale store .. Came in and there were two associates at the counter & no one greeted me. Thats cool I came in at 6 they might’ve been burnt out from the friday rush I work in retail myself ..but two other ppl came in and they both were attentive to them and were conversation with them. No one was in the store other than myself and the other 2 ppl. I walked around looking around wanting to buy some dunks and 4s I saw but why should I spend money where I wasn’t even acknowledged? Even when i walked right past them. It really put a bad taste...