Piece of Cake Inc. — Restaurant in Johns Creek

My husband ordered a German Chocolate cake, which is my favorite cake for my surprise birthday dinner from the Duluth location on Medlock. When it was presented, everyone was so ready to get a piece. However, after tasting it, noone asked for seconds nor did they want to take a slice home. I've never had that happen. The cake was not the quality that Piece of Cake is known for. It was dry with a subpar taste! I went to throw it away this morning (4 days later) and my sister said call them first. I did and the manager told me they have a 48 hour policy. No apology or anything a sincere Lack of customer service but, instead to appease me she said, the only thing I can do is offer you 25% off your next purchase. It was an insult to me. So, I declined and I told her, I would be leaving a less than favorable review. Please note, I did not want my money back but and apology and a offer to make me a large cupcake would have been nice. Especially since my birthday cake was a Huge FLOP! So, goodbye PieceOC! Hello,...

The last time I had ordered any confections from this establishment was in 2014. I decided after trusting that the quality and ingredients have not changed, to order a half dozen cup cakes for my manager's birthday. This was even after looking at the reviews (warned). Well, disappointment and embarrassment was the flavor of the day. First of all, they did not have the flavors I really wanted, because it required pre-ordering (not noted on their website by the way). I chose a substitute flavor, (lemon) and was told that it was all sold out, when I picked up my order. But was assured on the phone it was available, after I paid of course (not happy about prepaying for something that was not available...smh) My manager was pleased with the gesture but was clearly dismayed after sampling the cup cakes that I talked up. If you are looking for dry, bland, flat, flavorless, insipid, cup cakes, this...

ABSOLUTLY DELISH! I ordered the 7 inch Birthday cake for my 29th birthday and it was SOOOO GOOD! Very beautiful presentation, home made icing not that fake icing with the after taste but HOMEMADE, very soft and moist bread not dry or stale. This was my 3rd birthday cake this year lol i’m very dramatic I like to have multiple birthday celebrations. My first cake from Coldstone had freezer burn, my cupcakes from Lenox Cupcakes had that nasty fake icing with an after taste but this cake by far has made up for the previous cakes I had at other cake establishments. Thank you Piece of Cake for such a beautiful and delish cake. I will be letting my social media followers know to come here as well will order from y’all for my next...