Walgreens — Local services in Johnson City

Recently, I had the pleasure of visiting my local Walgreens store, and I must say, the experience exceeded my expectations. From the moment I walked in, I was greeted by a friendly and attentive staff. Carla and her team went above and beyond to create a welcoming atmosphere. Their kindness and professionalism were evident in every interaction. They took the time to listen to my needs and provided helpful recommendations. Whether it was locating a specific product or answering questions about medication, their knowledge and willingness to assist were truly commendable. The store itself was impressively clean and well-organized. The shelves were neatly stocked, and the aisles were free from clutter, making it easy to navigate and find what I needed. The overall layout of the store was intuitive, enhancing the shopping experience and saving me time. What struck me most was the genuine care the staff showed towards their customers. They treated everyone with respect and empathy, going out of their way to ensure customer satisfaction. This level of exceptional service made me feel valued as a customer, and it's clear that fostering a positive environment is a top priority for the team. I must highlight the dedication of the entire staff, not just Carla. Each team member I encountered was friendly, knowledgeable, and eager to assist. It was evident that they took pride in their work and genuinely cared about the well-being of the customers. Overall, my experience at Walgreens was outstanding. The kind and wonderful staff, led by the store manager Carla, made my visit memorable. The store's cleanliness and ease of navigation further enhanced my satisfaction. I highly recommend this Walgreens location to anyone in need of excellent service and a pleasant...

This Walgreens has got to get better pharmacy practices. I bring my roommate up here every week to pick up his medication for almost a year now. He is very allergic to 1 form of the medication and they have documentation of this on file from an ER visit when he tried the medication the 1st time. And low and behold what did they do after about 8 months of giving him the correct medication they gave him the wrong one, several times his medication would change in price anywhere from $20 to $140 more than what he normally pays. And they have a blond headed pharmacist that will go out oh her way to embrace a customer. Example: There was an elderly man in line with depends and you could tell he was embarrassed to be buying them but the pharmacist had to raise the package high up on the air looking for a upc to ring it up. Today my roommate calls so his prescriptions will be ready when we get there and the automated system said they received his prescription and he wanted to speak with the pharmacy to let them know we were on our way and the phone rang for 6 min and 17 sec with no answer. When we got here she said they just got the prescriptions and it will be 15 min. WOW. we called 30 min ago and the system said they had received the order. In short This is why I use my locally owned small ma and pop pharmacy. They know you and I have never had these issues. Just from from seeing the way the do a long time customer and mess up constantly even though he is here weekly. And it's late within an hour of closing so YES it is slow. NO excuse for the incompetent actions.

I have no trust in this the...

I have had multiple encounters where the pharmacy has been unprofessional and unable to get my prescription filled though I was notified three different times that it was available. I drive 30 minutes each time to get it filled. They tell me that the doctor hasn’t approved it, but after each visit to Walgreens I called my doctor and it had been approved for a refill. Then this fourth trip, I’m given the wrong prescription after specifically giving my prescription number, name, and mg dosage. Absolutely ridiculous. Then when going to pick it up the next day the pharmacy manager Molly was rude over the phone and in the drive thru. She made me give her a reason for no longer taking the medication. Is that a HIPPA violation, or just completely out of line? When arriving the fourth time I was greeted by Madison and she refused for close to five minutes to give me the managers name. I’m in shock and awe. I will never use this location again. To top it all the manager of the pharmacist, Molly stapled my debit card where it’s no longer useable. I had to go back to the store to see if it would work. She apologized for accidentally stapling my card with a smile on her face and said that there was nothing she could do. Then they contacted my doctor to say that they no longer have a prescription that’s actually already filled. Please avoid this place and I hope this store gets it together. People shouldn’t be treated that way and their health is important to them even if it’s not...