Metro by T-Mobile — Local services in Johnstown

Store was not open on time employee (Tierra Brevard) arrived about 5 minutes after 10: 00am when store was supposed to be open. Then informed me and another customer. who were waiting outside for the store. that we would have to wait another 15 minutes for her to open up. After 20 minutes past she came back out to open the doors. When she was finally able to help me. She was not fully informed and all the services I needed and couldn't fully help me after making me late for a doctor appointment I would of made it to on time were she on time that day.. Her customer service skills were fine other than that. Would suggest getting a more responsible staff to open up the store according to the hours posted online and on...

I remember a year ago I call this store I live in Altoona Pa ask them if they have any tablets and they said yes and ok then I ask to see if they can bring one up here to were I live at then the manger got the phone and told me to go f off and the employees told me to my retarded kids to shut the f up and my kids are autistic and they said if you come here we are going to punch you in the face and then the manger look up my account and said I am going to shut off your service and she did then she call every Metro to band me from every store and all I ask for was about a tablet none else I hope that the owner see this and scans new people be for...

don't got to this store. It is a waste of time. I have been dealing with Metro for years and never had a problem until I came to Johnstown. None of the employees are trained. One female sold me the wrong phone. When I went back The other female told me that the one who sold me the wrong phone didn't want to deal with me, She said come back Sunday and my phone problem would be taken care of, guess what the store was closed. the service sucks and all anyone knows how to say is sorry. There is never a manager their. So if you want to save your sanity stay far away...