Dunham's Sports — Local services in Joplin

I really wanted to like Dunham’s Sports they have good coupons but after it was mad e clear to me that my attempt to purchase a firearm legally was rejected just because I had tried to make the purchase in a legal manner I can make no other conclusion than that Dunham’s is actively hostile to gun owners. This was even after I called back and spoke to the manager again and he had looked up the law and admitted that I had correctly interpreted the instructions on the Form 4473. You gauge my experience below. I had gone into the store with my Wife to purchase a Heritage Rough Rider Pistol Dunham’s had on coupon for $99.00 for my daughter’s birthday. I told the salesman what I needed, and he went and got a manager. I do not know the names of either unfortunately when I left I was upset and forgot to get them. The manager informed me that since I was buying it as a gift he would not sell it to me. I pointed out that it is perfectly legal to purchase a firearm as a gift. Question 11.a. on the form 4473 addresses this instance. I them asked him if he would have sold it to me if I had stated it was for me. He stated that would be illegal but nodded yes when I ask if they would have done it. So essentially the manager told me if I had broken the law they would serve me but since I disclosed my intent to purchase in a legal manner that he would not sell to me. It is preposterous to sell guns yet advocate them doing it in such a way as to not comply with the law. I was the original purchaser under the above stated instruction on the form 4473 and was not in violation of the regulation in anyway. Law abiding gun owners have enough problems with their image at the moment without having a company who should be a leader in the industry causing these types of issues. Someone stated that it may have been done from a liability standpoint but at the point I disclosed I was purchasing the gun in a manner prescribed by the ATF any liability would have fallen back on me so that is...

Went to buy gun , old man with long gray hair busy with another customer. Called another employee to help me. Some kid showed up who didn't know anything about guns, had to asked old man everything and needed his keys to get a gun for me to look at, old man stressed with more than one customer, yelled over at me and said is that gun for your husband? He will have to come in and buy it! Wouldn't let me buy a gun! Said I could never buy a gun from their store because I had disclosed it was for my husband! Said I could buy it for a minor but not my husband! Asked to talk to manager, he was also smart elect and rude! Went to Academy, bought a gun no problem! They didn't have to hold my drivers license behind the counter either just to look at a gun! Will never step foot in this hillbilly poor customer service store again! Will file with better business bureau for discrimination, they didn't have time to mess with a woman when they had male customers. The old man waved me on out of there like go home and send your husband back! Would give...

I would have given less than one star if I could, bad experience!!!! Tried to return an item (stationary bike) to Dunham’s in Joplin Mo that was out of their 30 day window even though the manufacturer recommended returning the item to the store. The manufacturer said they would refund Dunham’s 100% of the cost for the item. I called yesterday 16 October 2017 and explained my situation to the person on the other end and that I didn’t have my receipt and they said even if they couldn’t refund my money they could/would give me store credit so I could purchase another stationary bike. Made a special trip to the store on the 17th with the bike and the manager Shay wouldn’t help me at all. The crank bearings are out and the manufacturer said it’s easier to replace the bike versus the bearings. I’m afraid I will not be shopping at Dunham’s Sports in Joplin Mo anymore and I will be sure to tell my friends and family of...