Charleys Cheesesteaks — Restaurant in Joplin

If you are ordering something off the menu, as is or with little alterations, this Charlie’s will be great. It looked clean and well maintained. If you need alterations, I wouldn’t eat here. I have digestive issues and avoid certain foods for comfort issues. When ordering, the cashier did not listen to my order and repeatedly tried to move through my order with out listening to me. After finally getting my order, in the confusion, she forgot to make sure not to have veggies put on it. After taking a closer look at the order, I realized I could not eat it with out any issues and took it back. They took it back and gave us a refund. So, if for any reason you have a need to have alterations done or have a special order, I would not order here. If not, please do. Besides the cashier I delt with, they...

When I entered the food court at Northpark Mall on a scorching September afternoon, I was bewildered. So many restaurants to choose from! It was absolutely imperative to select the best one, so I felt it was necessary to consult my brother, Bryan Cranston, about the matter. When I dialed his number, he informed me that he was in a very important meeting with Amazon Prime, but my matter was obviously of greater importance. He finally yelled, "Ryan, my brother, you've got to try Charleys Philly Steaks, the best Philly Steaks outside of Philly!" He then hung up immediately, most likely so I could get to the restaurant as soon as i could. And I was not disappointed, as my brother, Bryan Cranston, was right as...

Poor customer service, charged my card twice for the same thing because their system glitched. When I brought it to their attention they refused to give me a refund for the second charge. The manager told me if the charge didn’t fall off my account in two weeks then come back and they would give me a refund. Even after I showed her the receipt and my bank statement. It doesn’t show pending in my account. It was an actual charge not a pre authorization. I told her I didn’t want to have to come back when the problem could be fixed right then. They refuse to answer the phones when I try calling because the manager said I could call to get the refund since I didn’t want to go back and no...