OfficeMax — Local services in Kearney

I have used the print center for year and years. Today I made the decision to never use this store for printing matters. Wanted to just email my PDF in and pick it up in a couple days. When I approached the counter, I was told that I needed to use the self service and wasn't given another option. I explained that I just wanted to email in what I needed to have printed and could pick it up a different day. Still was refused that option, then shown where the self service was at and how to operate the machine. Like I stated, next time I need something printed I will support local and go else where. If I wanted to do the printing myself I could have just gone to the library and spent less money than what I did to not only do the job of an employee, but refused an option that is available online. Will not be returning. Information needs to be...

I purchased a floor model printer from this store on March 4 2024 and specifically asked if it would work. I got it home and it didn’t work but it was out of ink. I ordered ink online because I don’t live close to the store. I replaced ink and it still doesn’t work. I went to exchange for a different one on 20th of March and due to it being 2 days after the return policy the general manager refused to exchange. Best Buy from now on

Edit - talked to the regional manager and he made this all right with me. Retfunded my money on the entire purchase. He was very pleasant to do business with as well as Jonathan in the Kearney store. Polite and...

Best service EVER! Uriah was such a great employee to work with! I bought the wrong product 3X's was super embarassed that I kept getting it wrong! Everytime he was the one that assisted me and never once made me feel bad, and he was more than happy to help explain the differences and why the one I purchased wasn't what I was looking for. He was outstanding and I would go back just because of him. Customer service is usually a thing of the past, but this gave me a new outlook!...