Cool Stuff Games - Miami — Local services in Kendall

So, when it comes to ranking things, there's good, great, perfect, excellent, and then there's Cool Stuff Games level. I love them, and even though I'm a 12 year old who likes to stay at home, I always beg to go there, whether it's to buy something, sell something, or tell the employees they are awesome human beings. Here's a list of what I like about them: -Stock is great, they have so much more than local retailers. -The pricing is also good. -The employees are very civilized, good-mannered people. They are never, ever harsh at all. -The store has seating for you, if you wanted to grab a friend and meet up for some Magic or Pokemon or whatever TCG you play. -They also have 2 computers for you to use they're website to finalize orders or look up anything you need to. -Their buy list thing is very beneficial, and can be trusted unlike EBay scalpers. Honestly, their only thing that I really think they can improve is business hours. Then again, maybe it's just me, who's a 12 year old and I don't notice certain things because, like, adult stuff or whatever. But I think that it's a...

Until the day before yesterday I thought this was a great place for any kind of tcg community. Until I was entered a tournament was rudely mistreated by one of the employees. I basically made a simply mistake and automatically lossed the first round. But the employee that I was matched against went about it in the most rudest way. He grabbed the tournament slip and demanded that I signed as if I wasn’t even a human being. My fellow community members then tried to convince him that the way he did things was wrong. He then went and proclaimed that if I had a problem with the way things went that he could meet me outside and fight about since he was not on the clock. I thought this company stood for a friendly environment and to strengthen and support all kinds of communities. But the way that employee treated me was absolutely unacceptable. I haven’t had anybody be so rude and aggressive to me my whole entire life. If that is the type of people this company chooses to employ then I want nothing to do with it and I’ll take my...

AVOID SELLING CARDS TO THIS LOCATION!!! After returning to coolstuff games for a second time in a week to sell cards to them - I was turned away as a customer by an employee named Saddam. I've never had more of a difficult and frustrating experience selling cards to a card shop - ONLY coolstuff games. After being turned away due to inadequate space to buy my bulk, I waited a few days and called to assure there was space to take my bulk in so that I did not have to waste several more hours of my life completing something as routine as selling cards. Once I got approval to sell the cards, I am greeted by a rude customer service associate that refuses to purchase the bulk for the agreed upon price shown on the website and agreed to on the phone. This was not my first or second time selling to this establishment and the frustrating hassle and disrespect I have experienced for trying to complete such a routine task has completed shattered my expectations of a honest and reputable game shop that coolstuff games...