Fine Line Barbershop — Local services in Kendall

First off let me say I’ve been coming to this spot for well over a year, and this was the final straw. DO NOT BOTHER MAKING AN APPOINTMENT! They don’t respect your time. I have never been seen on time in my well over 20 times here. My main barber was Alejandro, cool guy, never sat me on time, and never gave me the exact cut I wanted. By the 4-5 time I came he started getting better but every time I’d tell him “you’re going shorter than I’d like on the top” he would always say it’s just to grow into. Whatever that’s not that bad. But the last time I saw him he said “I don’t see you that often so I cut it shorter, you only come in once every other month” NAH MAN I came in every month until you started cutting my hair short so I had to wait to grow it out again. SO i said fine lemme check out another barber, went online made an appointment with Zack, sweet! His IG looked good so i trusted. I pulled up, 10 min early as always, checked in, the front seat woman looks at me like I'm crazy, goes to the barber, come back, says to me “I'm not sure if i heard him right” goes BACK to the barber only to tell me HE DOUBLE BOOKED ME! I’m beyond upset at this point and the only thing I get is a blank mindless stare from the front desk lady, who may or may not be able to converse on a customer service level expected of a McDonalds employee. I’ll never come back, and you never should go. IDK if I’ve ever made a review about something but I had to...

Let me start by saying that this is one of the best barber shops that I have ever been to, each and every one of the barbers that work here are great, but this time I had a bit of misunderstanding with Malcom, guy came at me with some attitude because I was 12 mins late. We all have our days, I get it and understand other appointments get backed up.

I called ahead because well, after coming to this barbershop for about 4 years and never being late today I was, unfortunately I left my wallet home and I had to turn back... What I am trying to say is that there was no need for the attitude and to tell me that depending on my hair cut he was going to do it “oh I usually skip you if you’re late” (with an attitude) told him what I wanted, didn’t even looked at my face, “oh that’s not going to happen today I am going to give you a fast hair cut to the best of my abilities.” Hair cut was “alright,” no complains there, but there are better ways to explains and communicate when you are offering a service or dealing with customer service. Experience was not the best today, still I payed him $30 for the cut because the rest of the team here is amazing.

Yes, come over to this barbershop, they are really good at what they...

I found Fineline on Instagram about a year and a half ago. I love how active they are and how every member of the team is proud to represent Fineline. As a business owner I admire the overall culture surrounding this shop. I spent months trying to get my boyfriend to come and get his hair cut here. He’s been going for about a year now and the experience every time is amazing! He gets his haircut with Joshua and he does a phenomenal job! ((Here’s a before/after)) ((((my man looks fiiiiiiiiiiine)))) Booking is always easy and service the minute you come in is on point. The only complaint I have is minimal but I wish rather than having the news on they would bump some music. I think it was bring to life the energy and get a conversation going amongst the clients, barbers and the girlfriends that wait 😂 all in all it’s a...