Target — Local services in Kenner

lines were headed into pharmacy while employees walked by and stood about talking. the level of service just isn’t the same. if you get help from anyone it’s the luck of the draw! my visit on 10/30 was for a space heater. found one and self checked the price. there was a substantial difference in the shelf label and price it rung up for. i took a picture of the shelf label and one of stock still behind the shelf label, which i showed to another LOD (Taylor/Tyler?) who was in line making a purchase and said he couldn’t help. he also mentioned issues at register 5, which was the register i was at. this made me feel uncomfortable and wasn’t being acknowledged. everyone just kept talking around, talking about, and never addressed me. the cashier was friendly enough but she needed help. GSTL Camille was too busy chatting it up with 2 other associates and an extremely rude joke of an AP associate who wasn’t doing his job either. i was basically made to feel like i did something wrong and/or illegal, like i pulled a label maker out and changed the price or something. i brought Camille to the wall and SHOWED her exactly what i had taken pictures of and showed at the register! good customer service shouldn’t be this hard! associates should know how to, and be properly trained to do their jobs. service and standards have gone down tremendously in this location. and it’s unfortunate. i can see why its traffic is on the decline. i only go there because items are mostly guaranteed to be in stock because no one shops there. a totally disappointing experience. the only one who apologized for anything was the cashier who’s name i didn’t catch because i was so angry at how i was treated, and no LOD was readily available or capable of handling the situation, as...

A target employee took my driver's license and American Express Gold Card when I arrived at package pickup/customer service desk, she walked away from the counter with my credentials and credit card in her hand and tried to obstruct my view by venturing to the back of the service area (opposite side). I have been a loyal Target customer for over a decade, so I am well briefed on the protocol of online product order and onsite pickup; the behavior demonstrated by the target employee tonight was uncharacteristic of any previous experience I have had. This of course caused me much concern, and I immediately called out to the associate and followed her across the area. I witnessed her holding my license and credit card in one hand, and her cell phone in the other. I demanded my personal items and insisted to speak with the store manager. I believe my financial security has been breached by the target employee using her cell phone to photograph/record my personal/financial information. I filed a police report onsite. I spent over 1.5 hours dealing with this issue onsite at the Kenner store, my 5 year old son also in my company. I have been a loyal Target Metairie Louisiana and Target Hinsdale/Oakbrook Chicago customer (as I'm sure you will confirm by reviewing the history of my account), and to say I feel violated is an understatement. The experience has tarnished the trust I have in the...

Horrible service. Went to a register, after cashier rang me up she said she had no change so i attempted to use my debit card which didn't work either due to the machine not reading cards properly. The cashier very rudely told me to go to the service desk to be rung up instead of telling me all of this before she rung me up. I told her that she should've informed me this before she rang me up. Then as I walked away the cashier was laughing at me with another customer which is very unprofessional. Who laughs at someone that cannot check out their items? Also the store looks very junky. Pallets of things blocking aisles all over the store and ghetto employess talking and on their phones on the sales floor instead of working and items all over th floor esp in the clothing areas. No wonder this mall is bare, ghetto workers and stupid stores that people don't want to be...