Nordstrom Rack — Local services in Kennesaw

Disappointed. I had such high expectations for the new store and location as I've been a Nordstrom cardholder for 20+ years. I felt rudely treated by the so called manager & person managing dressing room. After several attempts to try shoes on in dressing room because of a personal issue ( I even said I would leave door open for them to view since obviously theft is on their mind), they still said no. Nordstrom needs to do better at getting good customer service so long time customers don't feel that...

I like to come in from time to time to see what's new. They have great deals on men's watches. You can also find unique colognes and perfumes for less than you would pay in a regular department store. However, everything else is very expensive for an "off-price" type store and the overall selection for men is never impressive. I don't know what the prices are on the womens' items, but they have much more to...

0 stars if possible. “Manager” Sarah and her team lack any and all characteristics that are related to customer service. Brought back a faulty hairdryer that almost started a fire in our bathroom and they would not refund, give store credit or even replace the product. Terrible lack of effort to do the right thing. Will not be coming back here for anything and would not...