Hibbett — Local services in Kennett

Overpriced items, literally the same items can be purchased at comparable stores for half the price, and a BEYOND FRUSTRATING RETURN PROCESS! I attempted to return a pair of shoes I purchased three times the very next day, only to be told they don't have the cash to make the return. I asked for it to be returned to my debt card and she informed me they don't do returns that way-yet I purchased them that way. After making three separate trips to the store to return the item, you can imagine my frustration at being told they only get cash on Fridays because that is the only day they go to the bank but they didn't go last week because they had "drama" going on. I will no longer do any business at the local store due to this sort...

Very poor customer service, when asked for an item, employees only pointed instead of trying to help me. Young lady that took the money at the register was very rude and unhelpful. She said rewards? I said i dont know what that is, instead of informing me what it was told me my total. Very displeased. Need better communication skills and customer service is VERY POOR. WONT BE...

I have to say the sales team in Kennett Missouri did me a huge favor... They didn't have the shoe that I was looking for in store but they got on the phone and found another Hibbett Sports in a surrounding area and helped me get what I was looking for I really appreciate you for that...