Custom Shirts & Sportswear — Local services in Kent

TERRIBLE CUSTOMER SERVICE! Corey took 4 days to respond to my first email after giving me his card. I called and stopped in the shop, because there was zero communication or confirmation he received my design. Instead of telling me he was waiting to hear from the ink supplier he just let me wonder why I wasn’t hearing back from him (four business days). Also took four days to tell me my design was in the wrong format, when I asked twice prior to sending what format they needed. I’ve been waiting an entire week for a response on my second email. He completely ignored my request for a price on tote bags (first email). And has ignored me as a customer entirely, imo. Wasted two weeks of my time. Originally I was told I’d have my shirts in hand in five days, but it took that long to even get a response/price and there has been zero follow up since (another full week). I have given up working with this establishment, and found a much better local print shop. Not sure how they are in business if this is how they treat people who are wanting to spend thousands of...

My sincere thanks and appreciation go out to the Kent Custom Shirts & Sportswear Team of Corey, Cody, Michael, and Nate for ALL their dedication and commitment to excellence of customer service, fine craftsmanship of apparel, being advocates of Small Business, and servants of the community.

I have been grateful and truly humbled by their products and services for the past 15 years. Whether it has been from one single order to hundreds, they have successfully completed each and EVERY one on time. I have been 100% Satisfied with every business transaction.

My Kudos, Applause, and utmost Respect go out to the Owner (Corey Verchio) who is has been a Pioneer of Small Business growth & development in Northeast Ohio.

Thank you Gentlemen again for...

I requested quotes from 3 different companies for 25 units. Corey was the first one to get back to me and had the order out in no time! We picked up the product today and are so impressed. Quality is great, customer service was speedy, and the design is exactly what we asked for! Corey went over and beyond with communication to be sure the order was exactly what we wanted. Custom Shirts is who we will use for all future screen...